Field Technician

Welcome to Verizon, the leading telecommunications company in the United States. We are currently seeking a highly skilled Field Technician to join our team and help us provide our customers with top-notch service. As a Field Technician, you will have the opportunity to work in a dynamic and fast-paced environment, using your technical expertise to install, maintain, and repair our customers' communication systems. If you are a self-motivated individual with a passion for technology and a strong commitment to customer satisfaction, we want to hear from you! Keep reading to learn more about the qualifications we are looking for in our ideal candidate.

1. Install, maintain, and repair telecommunication systems for Verizon customers in a timely and efficient manner.
2. Troubleshoot and diagnose technical issues with communication systems and provide effective solutions.
3. Conduct field visits to customer locations and ensure all equipment is functioning properly.
4. Provide exceptional customer service by addressing any concerns or questions from customers regarding their communication systems.
5. Adhere to all safety regulations and company policies while performing duties.
6. Keep detailed records of all installations, repairs, and maintenance performed.
7. Collaborate with team members and other departments to ensure smooth and efficient operations.
8. Continuously update knowledge and skills in emerging technologies and industry updates.
9. Maintain a professional and positive attitude while representing Verizon to customers.
10. Travel to various locations as needed to complete assigned tasks.
11. Communicate effectively with customers, team members, and superiors to ensure project deadlines are met.
12. Monitor and maintain inventory of equipment and parts needed for installations and repairs.
13. Conduct quality checks and tests to ensure proper functioning of all communication systems.
14. Adhere to company standards and guidelines for quality of work and customer satisfaction.
15. Maintain a clean and organized work environment at all times.
16. Adhere to strict timelines and schedules for completing installations and repairs.
17. Provide training and support to customers on how to use their communication systems.
18. Follow all company protocols for data security and confidentiality.
19. Act as a brand ambassador for Verizon by maintaining a professional and knowledgeable image.
20. Respond promptly to emergency situations and provide quick and effective solutions.

According to JobzMall, the average salary range for a Field Technician in San Jose, CA, USA is $39,000 to $68,000 per year. This range can vary depending on experience, education, and the specific industry or company the technician is working for.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.