Verizon

Field Technician

Verizon
Irvine, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a hands-on problem solver and a tech enthusiast? Do you enjoy working in a fast-paced and dynamic environment? If so, Verizon has the perfect opportunity for you! We are looking for a skilled and motivated Field Technician to join our team and provide top-notch technical support and services to our customers. This role requires a strong attention to detail, excellent communication skills, and the ability to troubleshoot and resolve technical issues efficiently. If you have a passion for technology and a desire to provide exceptional customer service, we want to hear from you!

  1. Provide technical support and services to customers in a timely and efficient manner.
  2. Troubleshoot and resolve technical issues on-site or remotely.
  3. Maintain a high level of customer satisfaction by delivering top-notch service.
  4. Conduct installations, upgrades, and repairs for various technology products and services.
  5. Ensure all work is performed according to company and industry standards.
  6. Communicate effectively with customers to understand their needs and address any concerns.
  7. Document and report all technical issues and resolutions accurately.
  8. Collaborate with team members and other departments to ensure smooth operations and customer satisfaction.
  9. Stay current with industry developments and continuously improve technical skills.
  10. Adhere to all safety guidelines and procedures while performing job duties.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications

  • Technical Knowledge: A Field Technician At Verizon Should Have A Strong Understanding Of Telecommunications Equipment, Systems, And Networks. This Includes Knowledge Of Troubleshooting Techniques, Installation Processes, And Network Protocols.

  • Communication Skills: As A Field Technician, It Is Important To Have Excellent Communication Skills In Order To Effectively Interact With Customers And Colleagues. This Includes The Ability To Clearly Explain Technical Information And Instructions To Customers With Varying Levels Of Technical Knowledge.

  • Time Management: Field Technicians Often Have Multiple Tasks To Complete In A Day, So Strong Time Management Skills Are Essential. This Includes The Ability To Prioritize Tasks, Manage Appointments And Schedules, And Complete Tasks Within Designated Timeframes.

  • Physical Fitness: The Job Of A Field Technician At Verizon Often Involves Physical Tasks Such As Climbing Ladders, Carrying Equipment, And Working In Various Weather Conditions. Therefore, Physical Fitness Is An Important Qualification For This Role.

  • Problem-Solving Abilities: A Field Technician Must Be Able To Think Critically And Problem-Solve In Order To Troubleshoot Technical Issues In A Timely And Efficient Manner. This Includes The Ability To Identify The Root Cause Of A Problem And Develop Effective Solutions.

Required Skills

  • Technical Support

  • customer service

  • equipment maintenance

  • Network troubleshooting

  • Computer skills

  • Problem-Solving

  • Satellite

  • Cable Management

  • Software Configuration

  • Hardware Repair

  • WIreless Communication

  • Fiber Optic Installation

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Technician in Irvine, CA, USA is $45,000 - $60,000 per year. However, this can vary depending on the specific company, experience, and skills of the individual. Some companies may offer higher salaries for more experienced technicians or those with specialized skills, while others may have lower salary ranges for entry-level technicians. Additionally, benefits and bonuses may also impact the overall compensation for a Field Technician in Irvine, CA.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeJuly 20th, 2025
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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