Field Technician

Are you a tech-savvy individual with a passion for providing top-notch customer service? Do you have experience in the field of telecommunications and a desire to work for a leading company in the industry? If so, we have the perfect opportunity for you at Verizon as a Field Technician. We are looking for a motivated and skilled individual to join our team and help us deliver exceptional service to our valued customers. With competitive pay, benefits, and opportunities for growth, this is an exciting opportunity to join a dynamic and innovative company. Keep reading to see if you have what it takes to be a part of our team.

1. Install and maintain telecommunication equipment and services for customers.
2. Troubleshoot and resolve technical issues for customers in a timely manner.
3. Provide excellent customer service by addressing customer inquiries and concerns.
4. Keep detailed records of all service calls and customer interactions.
5. Adhere to company safety protocols and procedures while performing job duties.
6. Collaborate with team members and other departments to ensure efficient and effective service delivery.
7. Stay up-to-date with industry advancements and product knowledge to better assist customers.
8. Perform regular maintenance and repairs on telecommunication equipment.
9. Communicate with customers to schedule service appointments and provide updates on service requests.
10. Complete required paperwork and reports accurately and on time.
11. Maintain company vehicle, tools, and equipment in good working condition.
12. Follow company policies and procedures to ensure compliance with regulations and standards.
13. Continuously improve technical skills and knowledge through training and development opportunities.
14. Represent the company in a professional and positive manner at all times.
15. Collaborate with management to identify areas for improvement and offer solutions to enhance customer experience.

According to JobzMall, the average salary range for a Field Technician in Detroit, MI, USA is $39,000 - $61,000 per year. This can vary depending on experience, qualifications, and the specific company or industry the technician is working in. Some companies may offer higher salaries or additional benefits such as bonuses or commission. It is important to research and compare salaries offered by different companies to ensure fair compensation.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.