Field Technician

Are you a technically-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced, ever-changing environment? If so, Verizon is looking for you to join our team as a Field Technician. As a Field Technician, you will play a crucial role in providing top-notch technical support for our customers. Your expertise and dedication will ensure that our customers stay connected and satisfied with their services. We are seeking individuals with a strong background in technology and a commitment to delivering exceptional customer experiences. If this sounds like you, we encourage you to apply for this exciting opportunity.

1. Provide excellent technical support to customers in a timely and professional manner.
2. Troubleshoot and resolve technical issues related to Verizon services and products.
3. Conduct on-site visits to customers' homes or businesses to install, repair, or upgrade equipment.
4. Maintain accurate and detailed records of all customer interactions and service calls.
5. Collaborate with other team members to identify and solve complex technical problems.
6. Continuously stay updated on new technology and products to better assist customers.
7. Communicate effectively with customers to ensure their needs are met and issues are resolved.
8. Demonstrate a high level of professionalism and empathy when interacting with customers.
9. Adhere to company policies and procedures while maintaining a safe and efficient work environment.
10. Proactively identify and report any potential issues or trends to management.
11. Provide feedback and suggestions for improving customer experiences and processes.
12. Work independently and efficiently in a fast-paced and ever-changing environment.
13. Uphold a positive image of Verizon and its services through excellent customer service.
14. Follow up with customers to ensure their satisfaction with services and resolve any additional concerns.
15. Maintain a high level of accuracy and attention to detail in all tasks and responsibilities.

According to JobzMall, the average salary range for a Field Technician in Los Angeles, CA, USA is $45,000 - $70,000 per year. However, salaries can vary depending on the specific job duties, experience level, and company. Some Field Technicians may earn more through bonuses or commission. It is important to research and compare salaries for specific positions and companies to get a more accurate understanding of the salary range.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.