Welcome to the exciting world of Verizon! We are looking for a highly motivated and customer-focused Assistant Manager to join our retail team. In this role, you will have the opportunity to be a part of a dynamic and fast-paced environment, where you will play a crucial role in driving sales and ensuring exceptional customer experiences. We are seeking an individual with strong leadership skills, a passion for technology, and a dedication to providing unparalleled service to our customers. If you are ready to take your retail career to the next level, we want to hear from you!
- Provide exceptional customer service: The Assistant Manager will be responsible for ensuring that all customers who visit the Verizon retail store have a positive and memorable experience. This includes greeting customers, addressing their needs and concerns, and providing them with accurate information about products and services.
- Drive sales: The Assistant Manager will play a crucial role in achieving sales targets and driving revenue for the store. This includes identifying opportunities for upselling and cross-selling, as well as monitoring and analyzing sales data to identify areas for improvement.
- Lead and motivate team: The Assistant Manager will be responsible for supervising and motivating a team of retail associates. This includes setting performance targets, providing feedback and coaching, and creating a positive and productive work environment.
- Stay up-to-date on technology: As Verizon is a technology company, the Assistant Manager will need to have a strong understanding of the latest products and services offered by the company. This includes staying up-to-date on industry trends and developments, and effectively communicating this knowledge to the team and customers.
- Ensure store operations are running smoothly: The Assistant Manager will be responsible for overseeing the daily operations of the retail store. This includes managing inventory levels, coordinating with other departments, and ensuring that all store policies and procedures are being followed.
- Handle customer escalations: In the event that a customer has a complaint or issue, the Assistant Manager will be responsible for handling the situation in a professional and timely manner. This may involve finding a resolution, offering compensation, or escalating the issue to higher management if necessary.
- Conduct training and development: The Assistant Manager will be responsible for training new employees and providing ongoing development opportunities for the retail team. This includes conducting product training, coaching on sales techniques, and providing feedback on performance.
- Collaborate with other departments: The Assistant Manager will work closely with other departments, such as marketing and operations, to ensure that all store initiatives and promotions are executed effectively.
- Adhere to company policies and procedures
Excellent Communication And Interpersonal Skills.
Bachelor's Degree In Business Administration Or Related Field.
Minimum Of 3 Years Experience In Retail Management, Preferably In The Telecommunications Industry.
Strong Leadership And Team Management Skills.
Proficient In Sales Forecasting, Budgeting, And Inventory Management.
Communication
Time Management
Product knowledge
Budget management
Inventory Control
customer service
Merchandising
Team Leadership
Sales management
Training and Development
Problem-Solving
Performance
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asst Manager-Retail in Valparaiso, IN, USA is $44,000 - $48,000 per year. This can vary depending on factors such as experience, skills, and the specific company or industry.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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