Associate Director of User Experience Research, Core Products and Sales

Welcome to Verizon, where cutting-edge technology meets unparalleled user experience. We are seeking a highly motivated and experienced Associate Director of User Experience Research to join our dynamic team. As the Associate Director, you will play a crucial role in shaping the user experience for our core products and sales strategies. You will have the opportunity to lead a team of talented researchers and collaborate with cross-functional teams to drive innovation and customer satisfaction. If you have a passion for user-centered design and a track record of delivering impactful research insights, we want to hear from you. Join us in creating the future of technology at Verizon.

1. Conduct user experience research: Plan, design, and execute research studies to gather insights and feedback from users on our products and sales strategies.
2. Lead a team: Manage and mentor a team of user experience researchers, providing guidance and support to ensure high-quality research is conducted.
3. Collaborate with cross-functional teams: Work closely with product managers, designers, engineers, and other stakeholders to understand business goals and incorporate research findings into product decisions.
4. Drive innovation: Use research findings to identify opportunities for improvement and help drive innovation in our products and sales strategies.
5. Ensure customer satisfaction: Use customer feedback to understand pain points and areas for improvement, and work with cross-functional teams to implement solutions that enhance the user experience.
6. Stay up-to-date with industry trends: Keep abreast of emerging trends in user experience research and design, and apply this knowledge to inform research methods and strategies.
7. Communicate research insights: Effectively communicate research findings and recommendations to stakeholders at all levels, including senior leadership.
8. Develop research strategies: Develop and implement research plans and strategies that align with business objectives and drive customer satisfaction.
9. Manage budgets and resources: Ensure that research projects are delivered within budget and allocated resources are effectively utilized.
10. Foster a user-centered culture: Promote a user-centered mindset and culture within the organization, emphasizing the importance of incorporating user feedback into all product decisions.

According to JobzMall, the average salary range for a Associate Director of User Experience Research, Core Products and Sales in New York, NY, USA is between $130,000 and $170,000 per year. This can vary based on the company, industry, and individual experience of the candidate.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.