Verizon

Assistant Manager - Retail

Verizon

San Diego, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Hello there! Are you a driven and customer-focused individual looking for your next career opportunity? Look no further, because we have a fantastic opportunity for you! Verizon is seeking an Assistant Manager for our retail store to help us deliver exceptional experiences to our customers. As an Assistant Manager, you will play a critical role in leading and supporting our retail team to achieve sales targets, provide excellent customer service, and maintain a positive and productive work environment. If you have a passion for people, technology, and driving results, we want to hear from you!

  1. Lead and support a team of retail sales associates to achieve sales targets and provide exceptional customer service.
  2. Maintain a positive and productive work environment for the retail team.
  3. Train and coach team members on sales techniques, product knowledge, and customer service skills.
  4. Monitor and analyze sales data to identify opportunities for improvement and implement strategies to increase sales.
  5. Assist in creating and implementing sales and marketing plans to drive customer traffic and increase revenue.
  6. Maintain a thorough understanding of Verizon products, services, and promotions to effectively communicate with customers.
  7. Handle customer inquiries, concerns, and complaints in a professional and timely manner.
  8. Ensure store appearance and merchandising standards are met to provide an inviting and organized shopping experience for customers.
  9. Collaborate with other departments to ensure smooth operations and efficient customer service.
  10. Keep up to date with industry trends and competition to make informed decisions and recommendations.
  11. Assist in managing inventory levels and ordering products as needed.
  12. Adhere to company policies, procedures, and guidelines to ensure compliance and consistency.
  13. Continuously evaluate and improve processes to enhance the customer experience and increase efficiency.
  14. Motivate and inspire team members to meet and exceed performance expectations.
  15. Assist in conducting performance evaluations and providing feedback and coaching to team members.
  16. Handle administrative tasks such as scheduling, payroll, and reporting.
  17. Represent the company in a professional manner and uphold company values and standards.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Strong Leadership Skills: An Assistant Manager At Verizon Should Possess Excellent Leadership Skills To Effectively Manage A Team Of Retail Employees And Drive Them Towards Achieving Sales Targets.

  • Retail Experience: Previous Retail Experience Is A Must For This Position. An Ideal Candidate Should Have A Strong Understanding Of Retail Operations, Customer Service, And Sales Techniques.

  • Knowledge Of Verizon Products And Services: A Good Understanding Of Verizon's Products And Services Is Essential To Effectively Assist Customers And Promote Sales In The Retail Store.

  • Excellent Communication And Interpersonal Skills: As An Assistant Manager, One Must Have Excellent Communication Skills To Interact With Customers, Employees, And Other Stakeholders. Strong Interpersonal Skills Are Also Crucial For Building And Maintaining Positive Relationships With Team Members And Customers.

  • Problem-Solving Abilities: An Assistant Manager Should Be Able To Handle Any Customer Complaints Or Issues That May Arise And Find Solutions To Resolve Them Effectively. Having Strong Problem-Solving Skills Is Important To Maintain Customer Satisfaction And Retain Loyal Customers.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Inventory Control

  • customer service

  • Merchandising

  • Team Leadership

  • Sales management

  • staff training

  • Problem-Solving

  • retail operations

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Manager - Retail in San Diego, CA, USA is $42,000 to $55,000 per year. This range can vary depending on factors such as experience, education, and the specific retail company the individual is working for.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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