Patient Access Specialist/Scheduler

Welcome to the University of Vermont Medical Center! We are currently seeking a dedicated and compassionate Patient Access Specialist/Scheduler to join our team. As a vital member of our organization, you will play a crucial role in providing exceptional patient care by efficiently managing the scheduling process and ensuring a seamless patient experience. We are looking for someone who is detail-oriented, customer-focused, and possesses strong communication skills. If you are passionate about making a positive impact in the lives of patients and families, we encourage you to apply for this opportunity.

1. Coordinate and manage patient scheduling process for various appointments and procedures.
2. Ensure accuracy and completeness of patient information in scheduling system.
3. Communicate effectively with patients, families, and healthcare providers to facilitate scheduling and address any concerns or questions.
4. Maintain a positive and welcoming attitude while greeting and assisting patients and visitors.
5. Collaborate with healthcare team members to ensure efficient and timely scheduling of appointments.
6. Verify insurance coverage and obtain necessary authorizations for appointments.
7. Adhere to all HIPAA regulations and maintain patient confidentiality.
8. Manage multiple tasks and prioritize workload in a fast-paced environment.
9. Provide excellent customer service by addressing patient needs and resolving any issues that may arise.
10. Act as a liaison between patients and various departments to ensure a smooth and coordinated patient experience.
11. Keep accurate records and documentation of all scheduling activities.
12. Stay updated on hospital policies and procedures related to patient scheduling.
13. Participate in training and development programs to enhance skills and knowledge.
14. Collaborate with billing and coding department to ensure accurate and timely processing of patient information.
15. Demonstrate a commitment to the values and mission of the University of Vermont Medical Center.

According to JobzMall, the average salary range for a Patient Access Specialist/Scheduler in Burlington, VT, USA is $17-$20 per hour. However, this can vary depending on factors such as experience, education, and employer.

The University of Vermont Medical Center is an academic medical center located in Burlington, Vermont, United States. Serving a population of more than 1 million people in Vermont and northern New York and approximately 160,000 residents in Chittenden and Grand Isle counties, The UVM Medical Center provides a full range of tertiary-level inpatient and outpatient services and provides primary care services at 10 Vermont locations.