University of Utah

Patient Billing Associate

University of Utah

Salt Lake City, UT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello there! Are you looking for a fulfilling career that combines your strong attention to detail with your passion for helping others? The University of Utah is seeking a dedicated and compassionate Patient Billing Associate to join our team. In this role, you will have the opportunity to use your exceptional organizational skills to ensure accurate and timely billing for our patients, while providing excellent customer service. We are looking for someone who is a team player, has excellent communication skills, and is committed to our mission of providing the best possible healthcare to our community. If you meet the qualifications listed below, we encourage you to apply and join our dynamic team at the University of Utah.

  1. Accurately and efficiently process patient billing, including insurance claims, payments, and statements.
  2. Ensure all billing information is entered correctly and any errors are promptly corrected.
  3. Communicate with patients, insurance companies, and healthcare providers to resolve billing issues and answer any questions.
  4. Maintain organized and up-to-date records of billing activities and patient information.
  5. Collaborate with other team members to improve billing processes and ensure efficiency.
  6. Provide exceptional customer service to patients, addressing any concerns or questions in a timely and professional manner.
  7. Adhere to all relevant laws, regulations, and policies related to patient privacy and confidentiality.
  8. Keep up-to-date with changes in insurance policies and billing procedures.
  9. Assist with training new team members and provide ongoing support and guidance.
  10. Contribute to a positive and collaborative work environment by being a team player and maintaining open communication with colleagues.
  11. Continuously strive to meet and exceed performance goals and metrics.
  12. Demonstrate a commitment to the University of Utah's mission and values.
  13. Complete other related tasks and projects as assigned by supervisors.
Where is this job?
This job is located at Salt Lake City, UT, USA
Job Qualifications
  • Experience In Medical Billing: The Ideal Candidate Should Have A Minimum Of 2 Years Of Experience In Medical Billing, Preferably In A Hospital Or Healthcare Setting.

  • Knowledge Of Insurance Policies And Procedures: A Strong Understanding Of Various Insurance Policies And Procedures, Including Medicare, Medicaid, And Private Insurance, Is Essential For This Role.

  • Proficiency In Medical Billing Software: The Candidate Should Be Proficient In Using Medical Billing Software, Such As Epic Or Meditech, And Have Experience In Processing Claims And Managing Patient Accounts.

  • Excellent Communication Skills: As A Patient Billing Associate, One Will Be Required To Communicate With Patients, Insurance Companies, And Healthcare Providers. Therefore, Strong Communication Skills, Both Written And Verbal, Are A Must.

  • Attention To Detail: Billing Errors Can Result In Delayed Payments And Impact The Financial Health Of The Organization. The Ideal Candidate Should Have A Keen Eye For Detail And Be Able To Accurately Review And Analyze Billing Records To Ensure Accuracy.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Claims Processing

  • Payment processing

  • Problem-Solving

  • Medical coding

  • Insurance Verification

  • Multit

  • Billing Software

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Billing Associate in Salt Lake City, UT, USA is between $35,000 - $45,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Some Patient Billing Associates may earn higher salaries based on their performance and tenure in the position.

Additional Information
University of Utah is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 30th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About University of Utah

The University of Utah (U of U, UofU, or simply The U) is a public research university in Salt Lake City, Utah. As the state's public flagship institution and top-tier research university, the U is classified by the Carnegie Foundation among the 131 research universities with the "highest research activity" in the nation and is a member of the Association of American Universities (AAU). Graduate studies include the S.J. Quinney College of Law and the School of Medicine, Utah's first medical school.

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