University of Southern California

Patient Care Connect Coordinator

University of Southern California

Pasadena, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about providing compassionate care to patients and connecting them with the resources they need? If so, the University of Southern California is looking for a dedicated and empathetic individual to join our team as a Patient Care Connect Coordinator. In this role, you will play a crucial role in helping patients navigate the complex healthcare system by coordinating appointments, connecting them with specialists, and ensuring they receive the highest quality of care. The ideal candidate will have a strong background in patient care, excellent communication skills, and a desire to make a positive impact on the lives of others. If this sounds like the perfect opportunity for you, we encourage you to apply and become a part of our dynamic healthcare team.

  1. Coordinate patient appointments and ensure timely access to necessary healthcare services.
  2. Connect patients with appropriate specialists and resources based on their unique needs.
  3. Provide compassionate and empathetic support to patients and their families.
  4. Serve as a liaison between patients, healthcare providers, and other support staff.
  5. Utilize strong communication skills to effectively communicate with patients and healthcare team members.
  6. Maintain accurate and up-to-date patient records and documentation.
  7. Proactively identify and address any barriers to patient care, such as financial or logistical challenges.
  8. Collaborate with other healthcare professionals to develop and implement comprehensive care plans for patients.
  9. Continuously monitor and evaluate the effectiveness of patient care plans and make necessary adjustments.
  10. Stay current on industry trends and updates related to patient care and healthcare resources.
  11. Adhere to all ethical and legal standards related to patient care and confidentiality.
  12. Demonstrate a commitment to providing the highest quality of care to patients.
  13. Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
  14. Foster a positive and collaborative work environment within the healthcare team.
  15. Maintain a positive and professional demeanor when working with patients, colleagues, and other stakeholders.
Where is this job?
This job is located at Pasadena, CA, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Nursing, Or Related Field.

  • Minimum Of 2 Years Of Experience In A Patient Care Coordination Or Healthcare Management Role.

  • Strong Knowledge Of Healthcare Laws And Regulations, Including Hipaa Compliance.

  • Excellent Communication And Interpersonal Skills For Effectively Coordinating Care Between Patients, Providers, And Insurance Companies.

  • Proficiency In Electronic Medical Records And Other Healthcare Technology Platforms.

Required Skills
  • Data Entry

  • Time Management

  • Multitasking

  • Interpersonal skills

  • Organizational Skills

  • customer service

  • Active listening

  • Teamwork

  • Problem-Solving

  • Healthcare Knowledge

  • Patient Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Patient Care Connect Coordinator in Pasadena, CA, USA is between $43,000 and $55,000 per year. This amount may vary depending on the specific job duties, level of experience, and the employer's location and size. Additionally, factors such as education, certifications, and additional skills may also impact the salary range for this position.

Additional Information
University of Southern California is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 13th, 2025
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About University of Southern California

The University of Southern California is one of the world’s leading private research universities. An anchor institution in Los Angeles, a global center for arts, technology and international business.

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