University of Southern California

Dental Call Center Representative

University of Southern California

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At the University of Southern California, we are seeking an experienced and compassionate Dental Call Center Representative to join our team. The ideal candidate will have an upbeat and professional demeanor, excellent customer service skills, and a solid understanding of dental terminology. Our Dental Call Center Representative will be responsible for responding to patient inquiries, scheduling appointments, and providing general information about our services. We are looking for someone who is highly organized, detail-oriented, and has the ability to manage multiple tasks simultaneously. If you are looking for an opportunity to make a positive impact on our patients’ lives, this may be the ideal position for you!

Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Customer Service Background

  • Ability To Multitask

  • Proficiency In Microsoft Office

  • Knowledge Of Dental Terminology

  • Familiarity With Electronic Health Records (Ehr) Systems

  • Experience In A High-Volume Call Center

  • Familiarity With Insurance Requirements And Claims Processing

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Billing

  • Medical Terminology

  • Phone Etiquette

  • Insurance Verification

  • Hipaa Compliance

  • Oral Hygiene

  • Appointment Confirmation

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Dental Call Center Representative in Los Angeles, CA, USA is $32,000-$48,000. This salary range is based on data from a variety of sources and is an estimate. It is important to remember that salaries can vary based on the individual's experience and qualifications.

Additional Information
University of Southern California is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 30th, 2023
Apply BeforeJune 9th, 2026
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About University of Southern California

The University of Southern California is one of the world’s leading private research universities. An anchor institution in Los Angeles, a global center for arts, technology and international business.

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