Enrollment Management Assistant
Performs daily maintenance to academic records in the student information system and other technology; verifies accuracy of student demographics and updates information when necessary. Assists the Assistant University Registrar for Athletic Compliance with initial and final audit checks; monitors changes to student athletes' pay grades, enrollment status codes, excess hours, and other student record information that may affect student athletes' eligibility status. May assist with the resolution of issues; identifies when complaints are the result of specific policies or procedures; refers matters to appropriate individuals and departments for resolution.
Experience with student information systems (EIIucian's Banner preferred)
2 years of part-time work experience in an academic setting or in a customer-service related position
Knowledge of USF/SUS policies, and a strong working knowledge of and ability to adhere to Family Educational Rights and Privacy Act
Time Management
MS Excel
MS Word
MS Outlook
Record Keeping Skills
Customer service-oriented
Digital document imaging
Process Improvement
Results Oriented
Verbal communication
written communication
Attention to detail
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The University of South Florida is a public research university in Tampa, Florida. It is a member institution of the State University System of Florida. Founded in 1956, USF is the fourth-largest public university in the state of Florida, and has a high-impact, global research university dedicated to student success serving Tampa, St. Petersburg and Sarasota-Manatee.
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