
Temporary Part-time Worker (Clinical Receptionist)
Welcome to the University of Pennsylvania, a prestigious and dynamic institution known for its cutting-edge research and exceptional academic programs. We are currently seeking a Temporary Part-time Worker to join our team as a Clinical Receptionist. If you are a highly organized and detail-oriented individual with a passion for providing excellent customer service, this may be the perfect opportunity for you. In this role, you will play a vital role in supporting our clinical services and ensuring a positive experience for our patients and visitors. Join us and be a part of a community dedicated to making a difference in the world of healthcare. We are looking for someone who is enthusiastic, reliable, and has excellent communication skills to join our team. As a Clinical Receptionist, you will be responsible for managing appointments, answering phone calls, and assisting patients with their inquiries. The ideal candidate will have previous experience in a medical setting, as well as strong computer skills and the ability to multitask efficiently. If you are a self-motivated individual with a strong work ethic and a desire to contribute to the success of our department, we encourage you to apply for this position.
- Greet and welcome patients and visitors to the University of Pennsylvania's clinical services in a professional and friendly manner.
- Manage and schedule appointments for patients, ensuring accuracy and timely communication.
- Answer phone calls and direct them to the appropriate staff members.
- Assist patients with inquiries and provide information about our clinical services.
- Maintain a clean and organized reception area to create a welcoming and comfortable environment for patients and visitors.
- Ensure patient confidentiality and privacy at all times.
- Use computer systems and software to manage patient records and appointment schedules.
- Work collaboratively with other team members to ensure smooth operations and exceptional customer service.
- Follow all established protocols and guidelines to maintain a safe and secure environment for patients and staff.
- Provide administrative support to clinical staff as needed.
- Continuously seek ways to improve the patient experience and suggest process improvements to supervisors.
- Take initiative to learn about new developments and updates in the field of healthcare to better serve patients and visitors.
- Adhere to all University of Pennsylvania policies and procedures.
- Complete all assigned tasks accurately and within designated time frames.
- Demonstrate a strong work ethic and reliability in performing job duties.
- Attend training and development sessions as required.
- Maintain a positive attitude and contribute to a collaborative and supportive team environment.
High School Diploma Or Equivalent Education
Minimum Of 1 Year Experience In A Medical Office Setting
Strong Communication And Customer Service Skills
Knowledge Of Medical Terminology And Insurance Protocols
Ability To Multi-Task And Work In A Fast-Paced Environment
Data Entry
Time Management
Multitasking
HIPAA
customer service
Medical Terminology
Electronic Medical Records
Administrative support
Phone Etiquette
Scheduling Appointments
Filing And Organization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Temporary Part-time Worker (Clinical Receptionist) in Philadelphia, PA, USA is $24,000-$36,000 per year. This range may vary depending on the specific job duties, level of experience, and the employer.
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The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.

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