University of Pennsylvania

Senior Associate Director, Wharton Executive MBA, Student Experience, Advising & Operations

University of Pennsylvania

San Francisco, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the University of Pennsylvania's Wharton Executive MBA program! We are seeking a dynamic and experienced individual to join our team as the Senior Associate Director of Student Experience, Advising, and Operations. In this role, you will play a crucial part in shaping the overall student experience for our esteemed Executive MBA program. We are looking for someone who is passionate about higher education and dedicated to providing exceptional support and guidance to our students. If you have a strong background in student advising, operations, and leadership, and are looking for a new challenge, we encourage you to apply. As a top-ranked business school, we are committed to providing our students with a transformative and unparalleled education, and we need a Senior Associate Director who shares this commitment.

  1. Develop and implement strategies to enhance the overall student experience for the Wharton Executive MBA program.
  2. Oversee and manage all aspects of student advising, including academic, career, and personal support.
  3. Collaborate with faculty, staff, and other university departments to ensure a seamless and positive experience for students.
  4. Lead a team of advisors and operations staff to provide outstanding support and guidance to students.
  5. Develop and maintain relationships with current and prospective students to better understand their needs and preferences.
  6. Plan and execute events and programs to engage students and enhance their overall experience at the university.
  7. Analyze data and feedback to identify areas for improvement and implement necessary changes.
  8. Act as a liaison between students and university administration, advocating for student needs and concerns.
  9. Manage the day-to-day operations of the Executive MBA program, including budgeting, scheduling, and resource allocation.
  10. Stay current on emerging trends and best practices in higher education and student support services to continuously improve the program.
  11. Participate in recruitment efforts to attract top-quality students to the Executive MBA program.
  12. Serve as a mentor and role model to junior staff members, fostering a positive and collaborative work environment.
  13. Uphold the values and mission of the University of Pennsylvania's Wharton School and promote a culture of excellence and inclusivity.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Advanced Degree In Higher Education Administration Or Related Field.

  • Minimum Of 5 Years Of Experience In Student Affairs Or Advising At The Graduate Level.

  • Proven Track Record Of Successfully Managing And Leading Teams.

  • Strong Understanding Of Executive Mba Programs And The Unique Needs Of Working Professionals.

  • Excellent Communication And Interpersonal Skills With A Customer Service-Oriented Mindset.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Team Management

  • Budget management

  • Leadership

  • Event Planning

  • Relationship Building

  • Cross-Functional Collaboration

  • Problem

  • Stakeholder Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Senior Associate Director, Wharton Executive MBA, Student Experience, Advising & Operations in San Francisco, CA, USA is between $120,000 and $150,000 per year. This may vary depending on the specific company, level of experience, and other factors.

Additional Information
University of Pennsylvania is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 12th, 2026
Apply BeforeJuly 12th, 2026
This job posting is from a verified source. 

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About University of Pennsylvania

The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.

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