University of Pennsylvania

Philadelphia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the University of Pennsylvania's Patient Navigator position! As a premier academic medical center, we are dedicated to providing exceptional care to our patients. Our team is seeking a highly motivated and compassionate individual to serve as a Patient Navigator. In this role, you will have the opportunity to work directly with patients and their families, guiding them through the complex healthcare system and ensuring they receive the best possible care. We are looking for candidates who possess excellent communication skills, a strong sense of empathy, and the ability to thrive in a fast-paced environment. Join our team and make a difference in the lives of our patients every day!

  1. Serve as a primary point of contact for patients and their families, providing guidance and support throughout their healthcare journey.
  2. Act as a liaison between patients, healthcare providers, and other members of the healthcare team to ensure effective communication and coordination of care.
  3. Educate patients and their families on their medical conditions, treatment options, and available resources.
  4. Help patients navigate the complex healthcare system by providing information and assistance with scheduling appointments, obtaining referrals, and understanding insurance coverage.
  5. Conduct thorough assessments of patients' needs and develop personalized care plans to address any barriers to care.
  6. Advocate for patients' rights and ensure they receive high-quality, compassionate care.
  7. Maintain accurate and detailed records of patient interactions and progress.
  8. Collaborate with other healthcare professionals to identify and address any gaps in care.
  9. Stay up-to-date on healthcare policies, procedures, and regulations to ensure compliance and provide the best possible care.
  10. Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
  11. Handle challenging situations with sensitivity and professionalism.
  12. Represent the University of Pennsylvania's commitment to exceptional patient care and uphold its values and standards.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Bachelor's Degree In Healthcare-Related Field: A Patient Navigator At University Of Pennsylvania Should Have A Strong Foundation In Healthcare And Understanding Of The Healthcare System.

  • Experience In Patient Advocacy: The Ideal Candidate Should Have Experience In Advocating For Patients And Their Needs, Including Navigating Insurance And Financial Assistance Programs.

  • Knowledge Of Community Resources: A Patient Navigator Should Be Familiar With Community Resources And Support Services Available To Patients, Such As Transportation Options, Support Groups, And Financial Assistance Programs.

  • Excellent Communication Skills: Strong Communication Skills, Both Written And Verbal, Are Crucial For A Patient Navigator To Effectively Communicate With Patients, Healthcare Providers, And Other Support Staff.

  • Empathy And Compassion: The Role Of A Patient Navigator Involves Working Closely With Individuals Who May Be Dealing With Health Challenges And Navigating Complex Healthcare Systems. The Ideal Candidate Should Possess Empathy, Compassion, And A Strong Desire To Help Others.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Compassion

  • Active listening

  • Cultural competency

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • advocacy

  • Resourcefulness

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Navigator in Philadelphia, PA, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as level of experience, education, and specific job duties.

Additional Information
University of Pennsylvania is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 7th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About University of Pennsylvania

The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.

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