University of Pennsylvania

Philadelphia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a compassionate and driven individual with a passion for helping others navigate the healthcare system? Look no further! The University of Pennsylvania is seeking a dynamic Patient Navigator to join our team and provide invaluable support to our patients. As a Patient Navigator, you will play a crucial role in ensuring our patients receive high-quality care and have a positive experience throughout their healthcare journey. We are looking for someone who is dedicated to making a difference in people's lives and possesses excellent communication and organizational skills. If you are ready to make a meaningful impact, we encourage you to apply for this exciting opportunity at one of the nation's top academic medical centers.

  1. Provide excellent customer service and support to patients, ensuring they have a positive healthcare experience.
  2. Serve as a guide and advocate for patients, helping them navigate the complex healthcare system.
  3. Coordinate and schedule appointments for patients with various healthcare providers.
  4. Communicate effectively with patients, healthcare providers, and other team members to ensure coordinated and timely care.
  5. Develop and maintain relationships with community resources to support patients' needs.
  6. Assist patients in understanding their medical condition and treatment options.
  7. Educate patients on healthcare policies, procedures, and insurance coverage.
  8. Document all patient interactions and maintain accurate records.
  9. Collaborate with healthcare providers to ensure patients receive appropriate and timely care.
  10. Identify and address any barriers to care for patients, including financial, cultural, or language barriers.
  11. Participate in quality improvement initiatives to enhance the patient experience and improve outcomes.
  12. Continuously stay updated on changes in healthcare policies and regulations.
  13. Maintain confidentiality and adhere to all HIPAA guidelines.
  14. Contribute to a positive and supportive work environment.
  15. Attend training and professional development opportunities to enhance skills and knowledge.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Bachelor's Degree In A Healthcare-Related Field Or Equivalent Experience In The Healthcare Industry.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Interact With Patients, Healthcare Providers, And Other Stakeholders.

  • Knowledge Of Health Insurance And Reimbursement Processes, As Well As Local Healthcare Resources And Services.

  • Experience Working With Diverse Populations And Understanding Of Cultural Competency In Healthcare.

  • Demonstrated Ability To Navigate Complex Healthcare Systems And Advocate For Patients' Needs.

Required Skills
  • Communication

  • Time Management

  • Compassion

  • Active listening

  • Collaboration

  • Cultural competency

  • Empathy

  • Organization

  • Problem-Solving

  • advocacy

  • Patient education

  • Resourcefulness

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Navigator in Philadelphia, PA, USA is $39,000 - $66,000 per year. This range may vary depending on the individual's experience, education, and the specific company they work for. Some factors that may also affect salary include the type of healthcare facility, the size of the organization, and the patient population served.

Additional Information
University of Pennsylvania is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 15th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About University of Pennsylvania

The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.

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