
Facilities Services Assistant
Are you a skilled problem-solver with a passion for providing exceptional customer service? Do you have experience in facilities management and a strong attention to detail? If so, the University of Pennsylvania is seeking a dedicated Facilities Services Assistant to join our team. This position offers the opportunity to contribute to the smooth functioning of our campus facilities and support the University's mission of excellence in education and research. We are looking for a motivated individual who thrives in a fast-paced environment and is committed to ensuring a safe and welcoming environment for our students, faculty, and staff. If this sounds like you, we encourage you to apply and become a part of our dynamic community at the University of Pennsylvania.
- Provide exceptional customer service to students, faculty, and staff by addressing their inquiries and concerns in a timely and professional manner.
- Utilize problem-solving skills to quickly and effectively resolve any issues or concerns related to campus facilities.
- Maintain a high level of attention to detail when performing tasks such as inspecting and maintaining facilities, conducting inventory checks, and completing work orders.
- Collaborate with other members of the facilities team to ensure a smooth and efficient operation of campus facilities.
- Adhere to all safety protocols and procedures to ensure a safe environment for all individuals on campus.
- Assist with the maintenance and upkeep of campus facilities, including but not limited to classrooms, offices, and common areas.
- Monitor and report any potential hazards or maintenance needs to the appropriate department for prompt resolution.
- Keep accurate records of all work performed, including maintenance and repair logs, inventory reports, and customer service interactions.
- Serve as a resource for students, faculty, and staff on facilities-related matters, providing guidance and information as needed.
- Continuously strive to improve processes and procedures to enhance the overall functioning and appearance of campus facilities.
- Stay up-to-date on all University policies and procedures related to facilities management and ensure compliance at all times.
- Maintain a positive and professional attitude while representing the University of Pennsylvania to the campus community and external stakeholders.
- Uphold the University's mission of excellence in education and research by contributing to the overall success and functionality of campus facilities.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Facilities Services Assistant At University Of Pennsylvania Is A High School Diploma Or Equivalent. This Demonstrates The Ability To Successfully Complete A Basic Level Of Education And Provides A Foundation For Further Training In The Field.
Previous Experience In Facilities Or Maintenance Work: Candidates For This Position Should Have Previous Experience In Facilities Or Maintenance Work, Preferably In A University Or Large Institution Setting. This Experience Should Include Knowledge Of Basic Maintenance Tasks, Safety Practices, And Familiarity With Various Equipment And Tools.
Excellent Communication Skills: A Facilities Services Assistant Must Possess Excellent Communication Skills In Order To Interact Effectively With Colleagues, Students, And Visitors. This Includes The Ability To Clearly Convey Information, Follow Written And Verbal Instructions, And Work Collaboratively As Part Of A Team.
Physical Ability To Perform Manual Labor And Lift Heavy Objects: This Position Requires Frequent Physical Activity, Including The Ability To Perform Manual Labor, Lift Heavy Objects, And Stand For Long Periods Of Time. Candidates Should Be In Good Physical Condition And Able To Meet The Physical Demands Of The Job.
Knowledge Of Safety Regulations And Procedures: A Facilities Services Assistant Must Have A Strong Understanding Of Safety Regulations And Procedures To Ensure The Well-Being Of Themselves And Others. This Includes Knowledge Of Proper Handling And Disposal Of Hazardous Materials, Adherence To Safety Protocols, And Emergency Response Procedures.
Inventory Management
Communication
Time Management
customer service
Maintenance
Teamwork
Computer
Organization
Cleaning
Problem-Solving
equipment operation
Safety Protocols
Event Setup
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Facilities Services Assistant in Philadelphia, PA, USA is between $35,000 and $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization the individual is working for.
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The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.

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