University of Pennsylvania

Director of Clinical Operations New Bolton Center

University of Pennsylvania

Philadelphia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a dedicated and experienced healthcare professional looking for a leadership opportunity? The University of Pennsylvania's New Bolton Center is seeking a Director of Clinical Operations to oversee our renowned veterinary hospital. As the Director, you will play a critical role in providing top-quality care to our animal patients and leading a team of talented clinicians and staff. We are looking for a dynamic individual with strong management skills, a passion for animal welfare, and a commitment to excellence. If you have a proven track record in clinical operations and are ready to make a difference in the field of veterinary medicine, we want to hear from you. Join us at New Bolton Center and help us continue our tradition of excellence in animal care.

  1. Oversee all aspects of clinical operations at the University of Pennsylvania's New Bolton Center veterinary hospital.
  2. Provide leadership and direction to a team of clinicians and staff members, including setting performance expectations, conducting regular evaluations, and creating development plans.
  3. Ensure top-quality care for animal patients by implementing and monitoring best practices and protocols.
  4. Develop and maintain relationships with clients, referring veterinarians, and other stakeholders to ensure the hospital's reputation for excellence in animal care.
  5. Monitor and manage the hospital's budget, including tracking expenses and identifying opportunities for cost savings.
  6. Collaborate with other departments within the University of Pennsylvania to support research and educational initiatives related to veterinary medicine.
  7. Stay updated on industry trends, advancements, and regulations to implement best practices and ensure compliance.
  8. Develop and implement strategies to improve efficiency, productivity, and patient outcomes.
  9. Foster a positive and collaborative work environment that values teamwork, open communication, and professional development.
  10. Represent the hospital at conferences, events, and meetings to promote the mission and services of the New Bolton Center.
  11. Oversee the hiring, training, and onboarding process for new clinical staff members.
  12. Handle any issues or concerns that arise in a timely and effective manner, maintaining the hospital's high standards for patient care.
  13. Continuously evaluate and improve processes and procedures to optimize the hospital's operations and services.
  14. Collaborate with the hospital's marketing team to promote the hospital's services and achievements.
  15. Uphold the highest ethical standards and promote a culture of compassion and empathy towards animal patients.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • A Minimum Of 10 Years Of Experience In Clinical Operations Management, Preferably In A Veterinary Or Academic Setting.

  • A Strong Understanding Of Budgeting And Financial Management, With Experience In Developing And Overseeing Budgets For Large-Scale Clinical Programs.

  • Excellent Leadership And Communication Skills, With The Ability To Effectively Manage And Motivate A Team Of Clinical Staff.

  • In-Depth Knowledge Of Regulatory Requirements And Best Practices For Animal Care And Use, Including Iacuc And Aaalac Accreditation Standards.

  • A Graduate Degree In A Relevant Field, Such As Veterinary Medicine, Business Administration, Or Healthcare Administration.

Required Skills
  • Quality Assurance

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Budget management

  • Leadership

  • Conflict Resolution

  • Team Building

  • Resource allocation

  • Operational Efficiency

  • Stakeholder Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Director of Clinical Operations New Bolton Center in Philadelphia, PA, USA is $130,000 - $180,000 per year. However, this may vary depending on the specific job responsibilities, level of experience, and the size and type of organization.

Additional Information
University of Pennsylvania is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 7th, 2025
Apply BeforeAugust 19th, 2025
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About University of Pennsylvania

The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.

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