Customer Service Ice Rink Attendant

Are you passionate about creating a positive experience for others? Do you have a love for ice skating? The University of Pennsylvania is seeking a reliable and customer-service oriented individual to join our team as a Customer Service Ice Rink Attendant. In this role, you will have the opportunity to interact with our diverse community and ensure a safe and enjoyable experience for all ice rink visitors. We are looking for someone who is enthusiastic, organized, and has a strong attention to detail. If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we would love to have you on our team!

1. Greet and welcome ice rink visitors in a friendly and professional manner.
2. Maintain a safe and clean environment for all visitors by regularly monitoring and inspecting the ice rink.
3. Provide excellent customer service by answering questions, providing information, and addressing any concerns or issues that may arise.
4. Ensure all visitors adhere to safety rules and regulations while on the ice rink.
5. Assist with the rental and return of ice skates, ensuring proper fit and sanitation.
6. Handle cash and credit card transactions accurately and efficiently.
7. Monitor the ice rink schedule and enforce time limits for each session.
8. Keep accurate records of ice rink attendance and skate rentals.
9. Assist with organizing and conducting special events or promotions at the ice rink.
10. Work collaboratively with other ice rink attendants and staff to maintain a positive and productive work environment.
11. Continuously strive to improve the overall customer experience by seeking feedback and implementing suggestions.
12. Adhere to all university policies and procedures, including those related to safety and customer service.
13. Attend trainings and meetings as required.
14. Perform other duties as assigned by the ice rink manager.

According to JobzMall, the average salary range for a Customer Service Ice Rink Attendant in Philadelphia, PA, USA is $22,000-$28,000 per year. This may vary depending on the specific job duties, experience level, and location within the city. It is important to note that this is an estimate and may not reflect the exact salary for every individual in this role.

The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.