CRM Manager, Graduate Admissions

Welcome to the University of Pennsylvania, one of the top institutions for higher education in the world. We are seeking a highly motivated and driven individual to join our team as a CRM Manager for Graduate Admissions. In this role, you will play a crucial part in shaping the future of our graduate admissions process through the implementation and management of our CRM system. We are looking for a candidate who is passionate about higher education and has a strong understanding of CRM systems, along with excellent communication and organizational skills. If you are ready to make a meaningful impact in the world of admissions and join our prestigious university, we encourage you to apply.

1. Oversee the implementation and management of the CRM system for graduate admissions, ensuring it is functioning efficiently and effectively.
2. Develop and maintain relationships with key stakeholders, including admissions staff, faculty, and IT department, to ensure the CRM system meets their needs.
3. Train and support admissions staff in utilizing the CRM system to improve their productivity and efficiency.
4. Monitor and analyze data within the CRM system to identify trends and make recommendations for improvements to the admissions process.
5. Collaborate with other university departments to integrate the CRM system with other systems and tools, such as the university website and social media platforms.
6. Stay updated on industry best practices and new developments in CRM technology to continuously improve the admissions process.
7. Create and maintain documentation and training materials for the CRM system to ensure consistent usage and understanding across the admissions team.
8. Engage with prospective students and applicants through the CRM system, providing timely and personalized communication to enhance their experience.
9. Troubleshoot any technical issues that arise with the CRM system and work with the IT department to resolve them in a timely manner.
10. Participate in strategic planning and decision-making regarding the use and development of the CRM system for graduate admissions.

According to JobzMall, the average salary range for a CRM Manager, Graduate Admissions in Philadelphia, PA, USA is $60,000 - $80,000 per year. This may vary depending on the specific company, level of experience, and other factors. Additionally, bonuses, benefits, and other forms of compensation may also impact the overall salary for this role.

The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.