Clinical Receptionist

Are you looking for an opportunity to use your exceptional communication and organizational skills in a dynamic healthcare environment? The University of Pennsylvania's Clinical Receptionist position may be the perfect fit for you. As the first point of contact for patients and visitors at our prestigious healthcare facility, you will play a crucial role in delivering outstanding customer service and facilitating efficient operations. If you are a team player with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity.

1. Greeting and welcoming patients and visitors to the healthcare facility in a friendly and professional manner.
2. Responding to inquiries and providing information about the facility, services, and policies.
3. Scheduling appointments and managing the appointment calendar to ensure efficient use of time and resources.
4. Collecting and verifying patient information, insurance details, and other necessary paperwork.
5. Maintaining accurate and up-to-date patient records and ensuring confidentiality of all personal and medical information.
6. Coordinating with other departments and medical staff to ensure smooth patient flow and timely delivery of services.
7. Managing incoming and outgoing calls, emails, and other forms of communication with patients, visitors, and colleagues.
8. Assisting with administrative tasks such as filing, data entry, and inventory management.
9. Resolving patient complaints and concerns in a professional and timely manner.
10. Adhering to all HIPAA regulations and maintaining patient privacy at all times.
11. Collaborating with other receptionists and team members to maintain a positive and cohesive work environment.
12. Staying updated on industry changes, policies, and procedures to ensure accurate and efficient service delivery.
13. Participating in training and development programs to enhance skills and knowledge.
14. Representing the organization in a positive and professional manner at all times.
15. Performing other related duties as assigned by the supervisor or management.

According to JobzMall, the average salary range for a Clinical Receptionist in Philadelphia, PA, USA is between $35,000 and $45,000 per year. This may vary based on factors such as experience, education, and the specific employer.

The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.