University of Pennsylvania

Academic Advisor & Retention Specialist - Office of Academic Services - Penn Engineering

University of Pennsylvania

Philadelphia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the Office of Academic Services at Penn Engineering! We are seeking a highly motivated and passionate individual to join our team as an Academic Advisor & Retention Specialist. As an integral member of our team, you will play a crucial role in supporting the academic success and retention of our students. This position requires a strong commitment to student success, excellent communication skills, and the ability to build meaningful relationships with students. If you are dedicated to helping students achieve their academic goals and thrive in a fast-paced, dynamic environment, we encourage you to apply for this exciting opportunity.

  1. Provide academic advising to undergraduate and graduate students on course selection, degree requirements, and academic policies.
  2. Develop and maintain relationships with students to support their academic success and retention.
  3. Collaborate with faculty and staff to identify at-risk students and develop interventions to improve their academic performance.
  4. Stay up-to-date on university policies and procedures related to academic advising and retention.
  5. Organize and facilitate workshops and information sessions to educate students on academic resources and strategies for success.
  6. Monitor student progress and maintain accurate records to track academic progress and identify areas for improvement.
  7. Serve as a resource for students seeking information on academic support services, such as tutoring and study skills workshops.
  8. Collaborate with other academic advisors and departments to coordinate academic support initiatives and ensure consistency in advising practices.
  9. Stay informed on current trends and best practices in academic advising and retention to continuously improve and enhance services for students.
  10. Participate in orientation and other events to welcome and acclimate new students to the academic services offered by the university.
  11. Assist with the development and implementation of retention strategies and programs to improve student success.
  12. Attend and participate in department meetings, trainings, and professional development opportunities.
  13. Maintain confidentiality and adhere to ethical standards in working with students and their academic records.
  14. Act as a liaison between students and faculty/staff to address any academic concerns or issues.
  15. Other duties as assigned by the Director of Academic Services.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Master's Degree In Counseling, Higher Education, Or Related Field.

  • Minimum Of 3 Years Experience In Academic Advising Or Student Retention Within A University Setting.

  • Knowledge Of Academic Programs And Requirements Within The School Of Engineering And Applied Science.

  • Excellent Communication And Interpersonal Skills To Effectively Advise And Support Students From Diverse Backgrounds.

  • Ability To Use Data And Analytics To Identify At-Risk Students And Develop Strategies For Retention And Academic Success.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Multitasking

  • Conflict Resolution

  • Counseling skills

  • Organization

  • student support

  • Problem-Solving

  • academic planning

  • Goal Setting

  • Advising Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Academic Advisor & Retention Specialist - Office of Academic Services - Penn Engineering in Philadelphia, PA, USA is $50,000-$60,000 per year. This may vary depending on factors such as experience, qualifications, and the specific institution or organization.

Additional Information
University of Pennsylvania is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 7th, 2025
Apply BeforeMay 10th, 2026
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About University of Pennsylvania

The University of Pennsylvania, often abbreviated simply as Penn or UPenn, is a private Ivy League research university in Philadelphia. It was one of nine colonial colleges chartered prior to the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. Penn identifies as the fourth-oldest institution of higher education in the United States, though this representation is challenged by other universities. Benjamin Franklin and other Philadelphians established the university in 1749, which would make it the fifth-oldest institution of higher education. The university has four undergraduate schools and 12 graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor James Wilson participated in writing the first draft of the U.S. Constitution, its medical school, the first in North America, and Wharton, the nation's first collegiate business school.

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