Night Desk Clerk
Are you a night owl looking for a job that fits your schedule? Do you enjoy providing excellent customer service and have a passion for assisting others? Look no further! The University of Kentucky is seeking a highly motivated and personable individual to join our team as a Night Desk Clerk. As the first point of contact for our students and guests during the evening hours, you will play a crucial role in ensuring a safe, welcoming, and efficient environment for all. This position requires a friendly demeanor, strong communication skills, and the ability to handle various tasks simultaneously. If you are ready to be a part of a dynamic and diverse community, we invite you to apply!
- Serve as the first point of contact for students and guests during evening hours.
- Greet and assist students and guests in a friendly and welcoming manner.
- Provide excellent customer service by addressing inquiries, concerns, and requests in a timely and professional manner.
- Handle various tasks simultaneously, such as answering phone calls, responding to emails, and performing administrative duties.
- Monitor and maintain a safe and secure environment for students and guests.
- Ensure all policies and procedures are followed by students and guests.
- Assist with checking in and out of guests, including processing payments and providing information about campus services.
- Maintain accurate records of guest interactions, incidents, and requests.
- Collaborate with other team members to ensure smooth operations during evening hours.
- Demonstrate a friendly demeanor and positive attitude to create a welcoming environment for all.
- Adhere to all University of Kentucky policies and procedures.
- Attend training sessions and meetings as required.
- Continuously strive to improve customer service skills and knowledge of campus resources.
- Perform other duties as assigned by supervisor.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Night Desk Clerk At University Of Kentucky Is A High School Diploma Or Equivalent. This Demonstrates Basic Educational Proficiency And The Ability To Follow Instructions And Complete Tasks.
Customer Service Experience: A Night Desk Clerk At University Of Kentucky Will Interact With Students, Faculty, And Staff On A Daily Basis. Previous Customer Service Experience, Such As Working In A Retail Or Hospitality Setting, Is Desirable To Effectively Handle Inquiries And Provide Quality Service.
Knowledge Of University Policies And Procedures: The Night Desk Clerk Is Responsible For Enforcing University Policies And Procedures, Such As Building Access And Guest Registration. Familiarity With These Policies And Procedures Is Essential To Maintain A Safe And Orderly Environment.
Ability To Work Overnight Hours: The Night Desk Clerk Is Typically Scheduled To Work During Overnight Hours, Including Weekends And Holidays. Candidates Must Demonstrate The Ability To Work These Shifts Consistently And Reliably.
Strong Communication And Organizational Skills: The Night Desk Clerk Will Be Responsible For Communicating With Various Departments And Individuals, As Well As Maintaining Accurate Records And Logs. Effective Communication And Organization Skills Are Necessary To Fulfill These Responsibilities Efficiently.
Communication
Time Management
Multitasking
Attention to detail
customer service
Cash Handling
Teamwork
Computer skills
Organization
Patience
Problem-Solving
Adaptability
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Night Desk Clerk in Lexington, KY, USA is between $22,000 and $26,000 per year. This range may vary depending on factors such as experience, education, and the specific employer.
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The University of Kentucky (UK, UKY, or U of K) is a public land-grant research university in Lexington, Kentucky. Founded in 1865 by John Bryan Bowman as the Agricultural and Mechanical College of Kentucky, the university is one of the state's two land-grant universities (the other being Kentucky State University) and the institution with the highest enrollment in the state. The institution comprises 16 colleges, a graduate school, 93 undergraduate programs, 99 master programs, 66 doctoral programs, and four professional programs. It is classified among "R1: Doctoral Universities – Very high research activity".
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