Patient Access Specialist

The Patient Access Specialist schedules patient appointments for multiple outpatient clinics, and ensures that patients are scheduled to the right department. Ensures the correct visit types, provider, date, length of visit, and time are utilized. The scheduler will assist and problem solve any scheduling issues that arise. The scheduler uses independent judgement in determining how to assist patient requests outside of the scope of scheduling. Upholds the departments best practices, quality, and professionalism standards and policies. Serves as a mentor, coach, role model, and service excellence ambassador for staff, co-workers, patients, and visitors. May complete special projects for the department. They may attend clinic or department meetings to serve as a scheduling content expert. Coordinates all necessary preparatory tests and obtains records to maximize the efficiency of the visit.

The University of Iowa is a public research university in Iowa City, Iowa. Founded in 1847, it is the oldest and the second largest university in the state. The University of Iowa is organized into 12 colleges offering more than 200 areas of study and seven professional degrees.