Director of Ticketing

The University of California, Riverside seeks a highly motivated and talented individual to join our team as Director of Ticketing! This individual will be responsible for the management, operation, and promotion of the university's ticketing system for all athletic and special events. The ideal candidate should have a minimum of 5+ years of experience in the ticketing industry, with a strong understanding of ticketing software, customer service, and event management. They should be a team player with strong interpersonal and organizational skills, and have a passion for customer service and event promotion. In addition, the successful candidate will possess excellent communication and problem-solving skills, and have the ability to work in a fast-paced environment. If you are a motivated individual with a passion for ticketing and event management, we invite you to apply for this exciting opportunity!

Responsibilities:

1. Manage, operate, and promote the university’s ticketing system for all athletic and special events.
2. Provide customer service to ticket holders and ensure their satisfaction.
3. Develop and implement strategies to promote the ticketing system and increase ticket sales.
4. Monitor and evaluate the performance of the ticketing system and make necessary changes.
5. Train and supervise ticketing staff.
6. Ensure compliance with all applicable regulations and standards.
7. Handle customer complaints and inquiries in a timely and professional manner.
8. Work collaboratively with the event management team to ensure successful events.
9. Maintain accurate records of ticket sales and other relevant data.
10. Monitor and analyze ticket sales trends and recommend appropriate strategies.

According to JobzMall, the average salary range for a Director of Ticketing in Riverside, CA, USA is $79,790 - $122,622 per year.

The University of California, Riverside is one of 10 universities within the prestigious University of California system, and the only UC located in Inland Southern California.