Access Services and Billing Assistant

Responsible for the building and its occupants, monitors all Circulation/Reserve Desk operations, and supervises student assistants in the absence of a supervisor. Provides guidance to users with the use of the Online Payment System. Reviews payments and processes fines/fees as needed, and executes manual invoicing using third party payment processor for designated user groups and specialized circumstances. Resolves billing problems with patrons and within Alma by applying appropriate written guidelines in determining solutions and implementation procedures. Maintains current knowledge of and performs general Access Services functions, such as processing incoming interlibrary loan material, processing incoming course reserve material, de-processing course reserve material, and assisting with paging available material, shelving, shifting and shelf reading. Monitors relevant mailing lists, department blog and other formal communication mechanisms.

The University of California, Riverside is one of 10 universities within the prestigious University of California system, and the only UC located in Inland Southern California.