IT Support Computing Analyst

Welcome to the University of Arizona! We are seeking a talented and dedicated IT Support Computing Analyst to join our dynamic team. As a leading institution in higher education, we are committed to providing our students, faculty, and staff with cutting-edge technology and support services. In this role, you will have the opportunity to use your technical expertise and customer service skills to enhance the university's computing systems and ensure a seamless user experience. If you are a problem-solver, a team player, and have a passion for technology, we want you on our team. Join us in shaping the future of technology at the University of Arizona.

1. Provide technical support to university students, faculty, and staff for computing systems and software.
2. Troubleshoot and resolve hardware, software, and network issues in a timely and efficient manner.
3. Collaborate with IT team members to maintain and enhance university computing systems.
4. Install, configure, and maintain software and hardware components to ensure optimal performance.
5. Respond to user inquiries and provide training and guidance on the use of university technology and systems.
6. Stay current with emerging technologies and trends in the IT industry to make recommendations for improvements and updates.
7. Monitor and maintain data security and backup procedures to ensure the safety and integrity of university data.
8. Collaborate with vendors and external service providers to resolve technical issues and implement new systems and upgrades.
9. Document and maintain accurate records of technical issues and solutions for future reference.
10. Act as a liaison between the IT department and other university departments to ensure effective communication and collaboration.
11. Participate in team meetings and contribute ideas for process improvements and new technology initiatives.
12. Adhere to all university policies and procedures related to computing and technology.
13. Provide excellent customer service and maintain a positive and professional attitude at all times.
14. Support and participate in IT projects and initiatives as assigned by the IT management team.
15. Continuously evaluate and improve IT support processes and procedures to enhance the user experience.

According to JobzMall, the average salary range for a IT Support Computing Analyst in Tucson, AZ, USA is between $45,000 and $65,000 per year. The specific salary for this position may vary depending on factors such as experience, education, and job responsibilities.

Arizona is a highly rated public university located in Tucson, Arizona. It is a large institution with an enrollment of 29,325 undergraduate students. The Arizona acceptance rate is 84%. Popular majors include Psychology, Liberal Arts and Humanities, and Physiology and Pathology. Graduating 64% of students, Arizona alumni go on to earn a starting salary of $36,900.