Frequently Asked Questions about Universal Studios Hollywood Careers

Yes, there is a difference between part-time and full-time employment at Universal Studios Hollywood. Part-time employees typically work fewer hours than full-time employees and are not eligible for all the benefits that full-time employees receive. Full-time employees usually receive additional benefits such as health insurance, paid time off, and retirement contributions.

Yes, Universal Studios Hollywood offers paid time off for full-time and part-time employees. Paid time off includes vacation days, sick days, and personal/floating holidays.

1. Temperature screenings are in place for all guests, employees, and cast members prior to entering the park. 2. Face masks are mandatory for all guests, employees, and cast members while in the park. 3. Social distancing markers are set up in multiple areas throughout the park. 4. Hand sanitizing stations are located throughout the park for guest and employee use. 5. Enhanced cleaning and disinfection protocols are in place for all rides, attractions, restaurants, and restrooms. 6. Cashless transactions and contactless payment options are available in the park. 7. Reduced capacity is in place for all rides and attractions. 8. Increased outdoor air ventilation is in place for all indoor attractions and restaurants. 9. Heightened security measures are in place for all park entrances and exits.

Yes, Universal Studios Hollywood offers comprehensive health insurance benefits to its eligible employees. Employees may be eligible for medical, dental, vision, life insurance and other benefits depending on their position and length of employment.

No, Universal Studios Hollywood does not offer tuition reimbursement.

If you have questions about Universal Studios Hollywood, you can reach their Guest Services department at 1-800-864-8377 or email them at [email protected].

It is not possible to accurately determine the employee turnover rate at Universal Studios Hollywood, as this information is not publicly available.

Yes, Universal Studios Hollywood offers on-the-job training to new hires. The training program is tailored to specific departments and positions, and includes both classroom instruction and hands-on learning.

Universal Studios Hollywood offers a variety of career pathways and opportunities for advancement. Depending on the position, employees may have the chance to advance in their current job or explore new roles in other departments. Some possible pathways for advancement include becoming a supervisor, manager, or director. Employees may also be offered the opportunity to transfer to Universal Studios Hollywood’s sister parks and resorts, or to take on additional responsibilities to gain experience in different areas.

Yes, Universal Studios Hollywood offers a variety of discounts to employees. Eligible employees can receive discounts on park admission, food and merchandise, as well as discounts on special events and experiences. Employees may also be eligible for discounts on hotels and other attractions in the area.

Universal Studios Hollywood is a fun, family-friendly work environment. Team members are expected to provide exceptional customer service and to demonstrate enthusiasm for the theme park and its attractions. Employees can expect to work in a variety of settings, from the theme park itself to backstage offices and facilities. There is a team-oriented spirit, and colleagues are encouraged to collaborate and build relationships. Universal Studios Hollywood also offers a variety of employee benefits and perks, including discounts and access to special events.

Yes, Universal Studios Hollywood offers a variety of employee assistance programs to help employees manage work and personal issues. The Employee Assistance Program (EAP) provides free, confidential counseling, online resources, and referrals to community resources and services. Other programs offered include health and wellness initiatives, financial assistance, and legal and immigration assistance.

You can contact Human Resources at Universal Studios Hollywood by calling (818) 622-3867 or by sending an email to [email protected].

Universal Studios Hollywood does not offer flexible hours or overtime. However, Universal Studios Hollywood offers employees a wide range of benefits, including paid time off, health insurance, and other perks.

Universal Studios Hollywood uses an online reservation system for certain attractions, such as attractions with Fast & Furious: Supercharged, The Wizarding World of Harry Potter and Despicable Me Minion Mayhem. Guests can book these experiences on the Universal Studios Hollywood website or mobile app, or by calling the Universal Studios Hollywood reservation line.

Yes, Universal Studios Hollywood offers a variety of full-time and part-time hourly and salary positions. These include positions in attractions, food service, retail, merchandise, security, and more.

1. Attractions Attendant 2. Character Performer 3. Food & Beverage Team Member 4. Guest Experience Team Member 5. Maintenance Technician 6. Merchandise Team Member 7. Show Host/ Hostess 8. Security Officer 9. Studio Tour Guide 10. Technical Supervisor 11. Talent Coordinator 12. Tour Guide/ Driver 13. Special Events Coordinator 14. Ride Operator 15. Stage Manager 16. Retail Sales Associate 17. Human Resources Representative 18. Cashier 19. Custodian 20. Park Manager

Universal Studios Hollywood requires all employees to undergo a thorough criminal background check. This is conducted by a third-party vendor and includes a search of criminal records, sex offender registries, and other public records. Depending on the position, additional background checks may also be required.

Yes, there is a dress code for employees at Universal Studios Hollywood. Employees should wear clothing that is professional, neat, and clean, and should avoid wearing anything that could be deemed offensive or inappropriate. Employees should also wear a Universal Studios Hollywood name tag and may not wear hats or sunglasses while in the park.

Universal Studios Hollywood has a variety of benefits for veterans, including a Military Discount program that offers discounts on tickets, merchandise, and special events. Additionally, veterans may be eligible for a Military Salute program which provides discounts on select hotel packages. Universal Studios Hollywood also offers a Military Appreciation program that offers exclusive discounts to active duty and retired military personnel, as well as their families.