Frequently Asked Questions about Universal Orlando Resort Careers

Universal Orlando Resort offers a variety of job opportunities including attractions, entertainment, food & beverage, hotel operations, professional services, sales & marketing, security, and more.

You can apply for a job at Universal Orlando Resort either online at www.universalorlandojobs.com or in person at the Universal Orlando Resort Human Resources office at 6000 Universal Boulevard.

The hiring process for Universal Orlando Resort typically involves submitting an online application, participating in an initial telephone or video interview, completing assessment tests, attending an in-person interview, and undergoing a background check.

Yes, Universal Orlando Resort offers internships and apprenticeships in a variety of departments such as marketing, finance, operations, human resources, and more. Visit the Universal Orlando website for more information.

To work at Universal Orlando Resort, you need at least a high school diploma or equivalent. Depending on the position you are applying for, some jobs may require additional qualifications such as relevant qualifications, certifications, or experience.

Yes, all Universal Orlando Resort employees must be at least 16 years of age.

The average salary for a job at Universal Orlando Resort is $37,976 per year.

The dress code for working at Universal Orlando Resort is professional business attire. This includes a collared shirt, slacks or khakis, and closed-toe shoes. Employees may wear a Universal Orlando Resort-branded shirt, if available. Hats are not allowed.

1. Health Insurance: Universal Orlando Resort offers a comprehensive health insurance plan that covers medical, dental, and vision care. 2. Vacation and Sick Leave: All full-time employees are eligible to receive paid vacation and sick leave. 3. Retirement and Savings Plans: Universal Orlando Resort offers a 401(k) plan with an employer match and other retirement savings plans. 4. Tuition Reimbursement: Universal Orlando Resort offers tuition reimbursement plans for employees who want to pursue additional education or training. 5. Employee Discounts: Universal Orlando Resort provides discounts on merchandise, tickets, and dining for employees. 6. Life Insurance: Universal Orlando Resort offers employee life insurance plans to provide financial security for employees and their families.

When you are hired at Universal Orlando Resort, you will receive comprehensive employee training. This includes safety training, customer service training, and an introduction to the company's policies and procedures. Depending on the position you are hired for, you may also receive additional technical and specialty training.

Yes, absolutely! At Universal Orlando Resort, we believe in promoting from within. So, if you're interested in exploring other career opportunities within the organization, our Talent Acquisition team is always available to discuss the possibilities.

The schedule of an employee at Universal Orlando Resort will depend on the specific role and department. It is important to note that Universal Orlando Resort operates on a 24-hour schedule, and many roles may require shifts outside of normal business hours. In addition, most positions may require working on holidays, weekends, and evenings.

Universal Orlando Resort offers a variety of different working hours to fit each employee's individual needs. Employees typically work between 8:30 a.m. and 4:30 p.m. on weekdays, and may have the option to work on weekends and holidays. Hours may vary depending on the position and the needs of the business.

Yes, Universal Orlando Resort offers an employee discount. This discount is only available to current Universal Orlando Resort team members.

Universal Orlando Resort has a number of safety measures in place to protect its employees: 1. All employees are required to wear protective masks and practice social distancing. 2. Enhanced cleaning protocols are in place throughout the resort, including more frequent and thorough cleaning of high-touch surfaces. 3. Temperature checks are conducted for all employees before they enter the park each day. 4. Universal Orlando Resort has implemented a contactless entry process for guests and has limited capacity within the parks. 5. All employees are required to adhere to Universal Orlando Resort’s Health and Safety Guidelines. 6. Universal Orlando Resort has launched a mobile app that enables guests to view wait times, book dining reservations, and purchase tickets, all from their mobile device. This reduces the need for guests and employees to physically interact.

The work environment at Universal Orlando Resort is fast-paced and energetic. Team members are expected to provide excellent customer service and to maintain a safe and enjoyable environment for guests. The company offers competitive salaries and benefits, and strives to create a positive and rewarding work experience for all its employees.

Raises and bonuses at Universal Orlando Resort occur on an annual basis. Eligible employees may receive an annual pay raise based on performance. Bonuses may be offered at times throughout the year and depend on the individual and their performance.

Universal Orlando Resort offers a variety of recognition programs for employees. These include awards such as the Universal Orlando Resort Employee of the Month, Universal Orlando Resort Employee of the Year, as well as recognition and incentive programs like the Universal Orlando Resort Star of the Month, Universal Extraordinary Experience Awards, and the Universal Orlando Resort Service Recognition Program.

No, you do not need to be a US citizen to work at Universal Orlando Resort. However, you must be legally authorized to work in the United States.

No, there is no onsite childcare facility at Universal Orlando Resort. Guests requiring childcare services while visiting the resort should contact a local childcare provider.