Universal Health Services

Remote Referral RTC Admission Counselor

Universal Health Services

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about helping individuals struggling with mental health and substance abuse issues? Do you have a strong understanding of the referral and admission process in the healthcare industry? If you answered yes to both of these questions, then we have an exciting opportunity for you. Universal Health Services is currently seeking a Remote Referral RTC Admission Counselor to join our growing team. In this role, you will have the opportunity to make a difference in the lives of patients seeking treatment at our Residential Treatment Center, all from the comfort of your own home. We are looking for a highly motivated and empathetic individual with excellent communication skills and a thorough understanding of the referral and admission process. If you possess these qualities and are ready to join a dynamic and compassionate team, we encourage you to apply for this position today.

  1. Conduct initial screenings and assessments of potential patients to determine their eligibility for admission into the Residential Treatment Center.
  2. Develop and maintain relationships with referral sources such as hospitals, mental health facilities, and community organizations to ensure a steady flow of patients.
  3. Educate and inform potential patients, their families, and other stakeholders about the services and programs offered at the Residential Treatment Center.
  4. Collaborate with the treatment team to develop individualized treatment plans for each patient based on their specific needs and goals.
  5. Ensure all necessary paperwork and documentation is completed accurately and in a timely manner to facilitate the admission process.
  6. Coordinate with insurance companies and other third-party payers to obtain authorization for treatment and ensure proper billing procedures are followed.
  7. Conduct follow-up calls with patients and their families to provide support and address any concerns or questions they may have.
  8. Stay up-to-date on industry regulations and guidelines related to the referral and admission process.
  9. Act as a liaison between patients, their families, and the treatment team to ensure effective communication and collaboration.
  10. Maintain confidentiality and adhere to ethical standards in accordance with HIPAA and company policies.
  11. Attend meetings, trainings, and workshops to enhance knowledge and skills related to the referral and admission process.
  12. Participate in marketing and outreach efforts to promote the Residential Treatment Center and attract potential patients.
  13. Adhere to departmental and organizational goals and objectives to ensure quality care and services are provided to patients.
  14. Use effective communication and problem-solving skills to address any challenges or barriers that may arise during the referral and admission process.
  15. Continuously evaluate and improve the referral and admission process to enhance the patient experience and increase efficiency.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Degree In Psychology, Social Work, Or Related Field.

  • Minimum Of 1-2 Years Of Experience In Behavioral Health Admissions Or Related Field.

  • Strong Understanding Of Mental Health Diagnoses And Treatment Options.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Rapport With Clients And Their Families.

  • Proficiency In Using Electronic Medical Records And Other Relevant Software, As Well As The Ability To Work Remotely And Independently.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Crisis Management

  • Counseling

  • Active listening

  • Teamwork

  • Empathy

  • Organization

  • Problem-Solving

  • assessment

  • Referral Coordination

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Remote Referral RTC Admission Counselor in Atlanta, GA, USA is $40,000 to $60,000 annually. This range may vary based on the individual's experience, education, and the specific company they are working for. Factors such as bonuses, benefits, and commission structure may also impact the overall salary range. It is important to research and negotiate salary expectations with the specific company before accepting a job offer.

Additional Information
Universal Health Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Universal Health Services

Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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