
Receptionist/PT
At Universal Health Services, our mission is to provide exceptional care and support to our patients and their families. As a Receptionist/PT, you will be an integral part of our team, helping us to create a welcoming and efficient environment for all who enter our facility. We are seeking a highly organized and customer service-oriented individual with a positive attitude and excellent communication skills. If you are passionate about making a difference in the lives of others and are ready to join a dynamic healthcare organization, we encourage you to apply for this rewarding role.
- Greet and welcome patients, visitors, and staff in a friendly and professional manner.
- Answer and direct incoming calls to the appropriate departments or individuals.
- Schedule and confirm appointments for patients.
- Maintain patient records and ensure confidentiality.
- Assist patients with completing necessary forms and paperwork.
- Monitor and maintain the waiting area to ensure a clean and organized environment.
- Handle and resolve patient inquiries and complaints in a timely and professional manner.
- Collaborate with other staff members to ensure smooth and efficient operations.
- Maintain knowledge of UHS services and programs to provide accurate information to patients and visitors.
- Update and maintain accurate patient information in the electronic medical records system.
- Process and file insurance claims and other paperwork as needed.
- Follow all safety and privacy protocols to protect patient information.
- Attend staff meetings and training sessions to stay informed on company policies and procedures.
- Contribute to a positive and supportive work environment.
- Continuously strive to improve job knowledge and skills to provide exceptional customer service.
Excellent Communication And Interpersonal Skills: A Receptionist At Universal Health Services Must Possess Strong Communication Skills In Order To Effectively Greet And Interact With Patients, Visitors, And Staff. They Should Also Have The Ability To Handle Difficult Situations With Empathy And Professionalism.
Strong Organizational And Multitasking Abilities: As A Receptionist, This Individual Will Be Responsible For Managing A High Volume Of Calls, Scheduling Appointments, And Handling Administrative Tasks. The Ability To Prioritize Tasks And Manage Time Effectively Is Crucial In This Role.
Knowledge Of Medical Terminology: Familiarity With Medical Terminology And Procedures Is Important For A Receptionist At Universal Health Services. This Will Help Them Accurately Schedule Appointments And Communicate With Medical Staff And Patients.
Customer Service Experience: The Ideal Candidate Should Have Experience In A Customer Service Role, As They Will Be The First Point Of Contact For Patients And Visitors. They Should Be Able To Handle Inquiries And Provide Assistance In A Friendly And Professional Manner.
Attention To Detail: A Receptionist At Universal Health Services Must Have A Keen Eye For Detail To Ensure Accurate Record-Keeping, Appointment Scheduling, And Data Entry. This Is Essential For Maintaining The High Standards Of The Healthcare Facility.
Communication Skills
Time Management
Multitasking
Attention to detail
Organizational Skills
customer service
Computer proficiency
Teamwork
Administrative support
Problem-Solving
Telephone Etiquette
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist/PT in Orlando, FL, USA is $25,000 - $35,000 per year. However, this can vary depending on the specific job duties, experience level, and industry of the position. Additionally, factors such as location, company size, and benefits can also impact the salary range for this role.
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Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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