Receptionist - Full-Time

Welcome to the team at Universal Health Services! We are currently seeking a full-time Receptionist to join our dynamic and compassionate healthcare organization. As the first point of contact for our patients and visitors, the Receptionist plays a critical role in providing exceptional customer service and creating a welcoming atmosphere. We are looking for a highly organized and friendly individual with excellent communication skills to fulfill this important position. If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.

1. Greet and welcome patients and visitors in a warm and friendly manner.
2. Answer and direct phone calls, taking accurate messages when necessary.
3. Schedule and confirm appointments for patients, ensuring accuracy and efficiency.
4. Maintain a clean and organized reception area, ensuring it reflects a welcoming atmosphere.
5. Check-in patients upon arrival, verify insurance information, and obtain necessary paperwork.
6. Communicate with patients and staff in a professional and courteous manner.
7. Assist with patient inquiries and provide accurate information about services and procedures.
8. Maintain patient confidentiality and adhere to HIPAA guidelines.
9. Handle administrative tasks such as filing, data entry, and managing office supplies.
10. Collaborate with other team members to ensure a smooth and efficient flow of patients.
11. Handle billing and insurance inquiries and assist with processing payments.
12. Attend and participate in team meetings and trainings as required.
13. Maintain knowledge of company policies and procedures to accurately answer patient questions.
14. Handle any customer complaints or concerns in a professional and timely manner.
15. Uphold the values and mission of Universal Health Services through exceptional customer service and teamwork.

According to JobzMall, the average salary range for a Receptionist - Full-Time in Dearborn, MI, USA is $30,000 - $40,000 per year. However, this can vary depending on factors such as the specific company, level of experience, and additional skills or certifications.

Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.