
RECEPTIONIST
Welcome to Universal Health Services, a leading healthcare provider dedicated to improving the lives of our patients. We are currently seeking a highly motivated and organized Receptionist to join our team. As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and creating a welcoming environment for all visitors. The ideal candidate will be a friendly and professional individual with excellent communication and multitasking skills. If you are passionate about helping others and thrive in a fast-paced healthcare setting, we encourage you to apply for this rewarding opportunity.
- Greeting and welcoming all visitors and patients in a warm and friendly manner.
- Answering incoming calls and directing them to the appropriate department or individual.
- Scheduling and coordinating appointments for patients.
- Maintaining a neat and organized reception area.
- Handling all administrative tasks such as filing, faxing, and scanning documents.
- Assisting patients with filling out forms and gathering necessary information.
- Collecting and processing payments and insurance information.
- Providing exceptional customer service and addressing any inquiries or concerns in a timely and professional manner.
- Collaborating with other team members to ensure smooth and efficient operations.
- Maintaining confidentiality of all patient information in accordance with HIPAA regulations.
- Keeping track of office supplies and placing orders when necessary.
- Communicating with other departments to ensure smooth flow of information and patient care.
- Resolving any issues or conflicts that may arise with patients or visitors.
- Adhering to all company policies and procedures.
- Keeping updated on all company services, policies, and procedures to effectively communicate with patients and visitors.
Excellent Communication Skills: A Receptionist At Universal Health Services Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Staff, And Other Stakeholders.
Proficiency In Technology: The Role Of A Receptionist At Universal Health Services Requires The Use Of Various Technology Platforms, Including Electronic Medical Record Systems And Scheduling Software. Candidates Should Be Comfortable Using These Tools And Be Able To Troubleshoot Any Issues That May Arise.
Organizational Skills: As The First Point Of Contact For Patients, A Receptionist Must Be Able To Manage A High Volume Of Tasks And Prioritize Them Effectively. Strong Organizational Skills Are Essential To Ensure That All Patients Are Attended To Promptly And Efficiently.
Empathy And Compassion: Universal Health Services Prides Itself On Providing Compassionate Care To Patients, And The Receptionist Plays A Crucial Role In Maintaining This Standard. Candidates Must Demonstrate Empathy And Compassion Towards Patients And Their Families, Especially During Difficult Or Stressful Situations.
Multitasking Abilities: A Receptionist At Universal Health Services Must Be Able To Handle Multiple Tasks Simultaneously, Such As Answering Phone Calls, Scheduling Appointments, And Checking Patients In And Out. The Ability To Multitask Efficiently Is Crucial For This Role To Ensure Smooth Operations At The Front Desk.
Communication
Time Management
Multitasking
Attention to detail
customer service
Medical Terminology
Computer proficiency
Teamwork
Organization
Problem-Solving
Flexibility
Phone Etiquette
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a RECEPTIONIST in Youngstown, OH, USA is between $24,000 and $36,000 per year. However, this can vary based on factors such as experience, location, and the specific company or industry the receptionist is working in.
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Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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