
Receptionist
Are you a people-person with exceptional communication skills and a passion for providing top-notch customer service? Do you thrive in a fast-paced environment and enjoy being the first point of contact for visitors and callers? If so, we have an exciting opportunity for you to join the team at Universal Health Services as a Receptionist.As a Receptionist, you will play a crucial role in creating a positive and welcoming atmosphere for our clients, staff, and guests. You will be responsible for answering and directing phone calls, greeting visitors, and providing general administrative support to our team. We are looking for a reliable and friendly individual who is able to multitask and handle various responsibilities with ease.To excel in this role, you must have excellent communication skills, both written and verbal, and be able to maintain a professional demeanor at all times. Additionally, you must have a high school diploma or equivalent and at least 1 year of experience in a customer service or administrative role. If you are a self-motivated individual with a passion for helping others, we would love to hear from you!
- Answer and direct incoming phone calls in a timely and professional manner.
- Greet and welcome visitors, clients, and staff with a friendly and positive attitude.
- Provide excellent customer service by addressing inquiries, resolving complaints, and directing clients to the appropriate resources.
- Keep reception area clean and organized, ensuring a professional and welcoming atmosphere.
- Maintain and update client and staff contact information and records.
- Schedule appointments and coordinate meetings for staff and clients.
- Provide general administrative support to the team, including data entry, filing, and document preparation.
- Handle sensitive and confidential information with discretion.
- Collaborate and communicate effectively with other departments to ensure smooth operations.
- Multitask and prioritize responsibilities to ensure efficient and effective reception operations.
- Adhere to company policies, procedures, and protocols.
- Continuously seek opportunities to improve and enhance the reception experience for clients and staff.
- Promote a positive image of the company and its services.
- Attend trainings and meetings to stay updated on company policies and procedures.
- Other duties as assigned by the supervisor.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Receptionist Job At Universal Health Services Is A High School Diploma Or Equivalent.
Excellent Communication Skills: As A Receptionist, You Will Be The First Point Of Contact For Patients And Visitors. Therefore, Excellent Verbal And Written Communication Skills Are Essential To Effectively Communicate With People From Diverse Backgrounds.
Strong Organizational Skills: Receptionists At Universal Health Services Are Responsible For Managing Appointments, Scheduling Meetings, And Handling Administrative Tasks. Strong Organizational Skills Are Crucial To Ensure The Smooth Operation Of The Front Desk.
Knowledge Of Medical Terminology: While Not A Requirement, Having Knowledge Of Medical Terminology Can Be Beneficial For A Receptionist At Universal Health Services. It Will Help You Better Understand Patient Needs And Communicate With Medical Staff.
Customer Service Experience: A Receptionist Is Often The First Point Of Contact For Patients, Visitors, And Staff. Previous Customer Service Experience Can Demonstrate Your Ability To Handle Various Situations And Provide Exceptional Service To Patients And Visitors.
Communication Skills
Data Entry
Time Management
Filing
Scheduling
Attention to detail
customer service
Computer proficiency
Organization
Multi-tasking
Phone Etiquette
Problem
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Reno, NV, USA is $30,000-$40,000 per year. This may vary depending on the specific company, industry, and level of experience. Factors such as benefits, bonuses, and location may also impact the salary range.
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Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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