
Receptionist
Welcome to Universal Health Services! We are currently seeking a friendly, organized and professional Receptionist to join our team. As the first point of contact for our organization, we are looking for a candidate who can provide exceptional customer service and create a positive first impression for our patients and visitors. If you are a people-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply for this exciting opportunity.
- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer and direct incoming calls and emails to the appropriate department or staff member.
- Schedule appointments and maintain accurate and up-to-date appointment calendars.
- Verify patient information and insurance coverage.
- Collect and process payments from patients.
- Maintain a clean and organized reception area.
- Communicate effectively with patients, staff, and other healthcare professionals.
- Handle and resolve patient inquiries and complaints in a timely and courteous manner.
- Follow company policies and procedures, including maintaining patient confidentiality.
- Assist with administrative tasks such as filing, photocopying, and data entry.
- Update and maintain patient records and electronic medical records.
- Provide information and resources to patients and visitors, such as directions and forms.
- Collaborate with other departments to ensure seamless patient flow and customer service.
- Attend trainings and meetings to stay updated on company policies and procedures.
- Display a positive and professional attitude and represent the company's values at all times.
Excellent Communication Skills: A Receptionist At Universal Health Services Should Possess Strong Verbal And Written Communication Abilities To Effectively Interact With Patients, Colleagues, And Other Healthcare Professionals.
Good Organizational Skills: The Job Of A Receptionist Involves Managing Multiple Tasks And Responsibilities, Such As Scheduling Appointments, Answering Phone Calls, And Maintaining Patient Records. Therefore, The Candidate Should Have Excellent Organizational Skills To Handle These Tasks Efficiently.
Knowledge Of Medical Terminology: A Basic Understanding Of Medical Terminology Is Crucial For A Receptionist At Universal Health Services To Accurately Communicate With Patients And Other Healthcare Professionals.
Customer Service Orientation: A Receptionist Should Have A Friendly And Welcoming Attitude Towards Patients And Visitors, Making Them Feel Comfortable And Cared For. This Requires A Strong Customer Service Orientation And The Ability To Handle Difficult Situations With Empathy And Professionalism.
Proficiency In Computer Software: The Use Of Technology And Electronic Medical Records Is An Integral Part Of A Receptionist's Job. Therefore, A Candidate Should Have Good Computer Skills And Be Proficient In Using Software Such As Microsoft Office And Electronic Booking Systems.
Communication
Time Management
Multitasking
Attention to detail
customer service
Computer proficiency
Teamwork
Organization
Administrative support
Confidentiality
Problem-Solving
Telephone Etiquette
Communication
Conflict Resolution
Customer Service
Leadership
Time management
Critical thinking
Creative Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Temecula, CA, USA is $32,000 - $40,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry the receptionist is working in. Some receptionists in Temecula may earn lower salaries, closer to $25,000 per year, while others may earn higher salaries, up to $50,000 per year or more. It is important to research the specific job market and industry in Temecula to get a more accurate understanding of the salary range for receptionists in that area.
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Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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