
Receptionist
Welcome to Universal Health Services! We are a leading healthcare provider with a mission to provide high-quality, compassionate care to our patients. We are currently seeking a friendly and efficient Receptionist to join our team. As the first point of contact for our patients and visitors, you will play a crucial role in ensuring a positive and welcoming experience at our facility. If you have excellent customer service skills, strong communication abilities, and a passion for helping others, we would love to hear from you! Read on to learn more about this exciting opportunity.
- Greeting and welcoming patients and visitors in a friendly and professional manner.
- Managing and directing incoming calls, emails, and other forms of communication.
- Scheduling appointments and maintaining the appointment calendar.
- Collecting and verifying patient information, such as insurance details and personal information.
- Maintaining a clean and organized reception area.
- Providing information and assistance to patients and visitors regarding services, policies, and procedures.
- Escalating any urgent or complex inquiries or concerns to the appropriate department or personnel.
- Assisting with patient registration and check-in processes.
- Coordinating with other departments to ensure a smooth flow of patients and efficient operations.
- Processing payments and managing financial transactions.
- Maintaining confidentiality of patient information.
- Assisting with administrative tasks such as data entry, filing, and correspondence.
- Collaborating with other receptionists and team members to ensure seamless and consistent service.
- Resolving any issues or complaints from patients or visitors in a timely and professional manner.
- Adhering to all company policies, procedures, and protocols.
- Continuously seeking opportunities to improve the patient experience.
- Participating in training and development programs to enhance job knowledge and skills.
- Maintaining a positive and professional attitude at all times.
- Complying with all health and safety regulations.
- Performing any other duties assigned by the supervisor.
Excellent Communication Skills: A Receptionist At Universal Health Services Must Possess Exceptional Verbal And Written Communication Skills To Effectively Interact With Patients, Visitors, And Staff.
Organizational Abilities: The Role Of A Receptionist Requires The Ability To Multitask And Handle Various Administrative Tasks Such As Scheduling Appointments, Managing Patient Records, And Handling Phone Calls In A Timely And Organized Manner.
Professionalism And Customer Service: As The First Point Of Contact For Patients And Visitors, A Receptionist Must Maintain A Professional And Friendly Demeanor While Providing Excellent Customer Service To Create A Positive Experience For Everyone.
Knowledge Of Medical Terminology: A Strong Understanding Of Medical Terminology Is Crucial For A Receptionist At Universal Health Services To Accurately Schedule Appointments, Manage Patient Records, And Communicate With Medical Staff.
Computer Skills: Proficiency In Computer Software Such As Microsoft Office And Electronic Medical Records Systems Is Essential For A Receptionist To Effectively Manage Patient Information And Maintain Accurate Records.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
customer service
Record keeping
Computer proficiency
Teamwork
Organization
Administrative support
Problem-Solving
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in San Antonio, TX, USA is $25,000 - $37,000 per year. However, this may vary depending on the specific company, experience level, and location within the city. Some Receptionists in San Antonio may earn as low as $20,000 per year, while others may earn upwards of $40,000 per year. Additionally, certain industries such as healthcare and finance may offer higher salaries for Receptionists compared to other industries.
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Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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