Universal Health Services

West Palm Beach, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a dynamic and engaging role in the healthcare industry? Look no further than Universal Health Services! We are seeking a skilled Receptionist to join our team and provide exceptional customer service to our patients and visitors. As the first point of contact for our facility, the ideal candidate will possess excellent communication and interpersonal skills, as well as a strong attention to detail. If you are a friendly and organized individual with a passion for helping others, we encourage you to apply for this exciting opportunity.

  1. Greet and welcome patients and visitors in a friendly and professional manner.
  2. Answer and direct incoming phone calls, taking detailed messages when necessary.
  3. Schedule and confirm appointments for patients, ensuring accuracy and efficiency.
  4. Maintain a neat and organized reception area, ensuring a welcoming and comfortable environment for patients and visitors.
  5. Collect and process patient information and insurance details accurately and confidentially.
  6. Communicate effectively with other staff members to ensure smooth patient flow and efficient operations.
  7. Handle patient inquiries and concerns in a timely and courteous manner.
  8. Assist with administrative tasks such as filing, data entry, and record keeping.
  9. Stay up-to-date on company policies and procedures to provide accurate information to patients and visitors.
  10. Continuously strive to provide exceptional customer service and resolve any issues that may arise.
  11. Collaborate with other departments to ensure seamless coordination and communication within the facility.
  12. Maintain a high level of professionalism and confidentiality at all times.
  13. Attend staff meetings and training sessions as required.
  14. Adhere to HIPAA regulations and maintain patient privacy and confidentiality.
  15. Proactively identify areas for improvement and suggest solutions to enhance the patient experience.
Where is this job?
This job is located at West Palm Beach, FL, USA
Job Qualifications
  • Excellent Communication Skills: A Receptionist At Universal Health Services Must Possess Strong Interpersonal And Communication Skills To Effectively Interact With Patients, Visitors, And Staff Members.

  • Customer Service Experience: As The First Point Of Contact For Patients And Visitors, A Receptionist Should Have Previous Experience In A Customer Service Role To Provide Excellent Service And Handle Inquiries Or Complaints Effectively.

  • Organizational Skills: The Receptionist Will Be Responsible For Managing Appointments, Maintaining Records, And Handling Administrative Tasks. Therefore, The Candidate Should Have Strong Organizational Skills And Attention To Detail.

  • Multitasking Abilities: A Receptionist Must Be Able To Handle Multiple Tasks Simultaneously, Such As Answering Phone Calls, Scheduling Appointments, And Greeting Patients. The Ability To Multitask Efficiently Is Crucial In A Busy Healthcare Environment.

  • Knowledge Of Medical Terminology: While Not Always Required, Knowledge Of Medical Terminology Can Be Beneficial For A Receptionist In A Healthcare Setting. It Can Help With Understanding Patient Needs, Scheduling Appointments, And Communicating Effectively With Medical Staff.

Required Skills
  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Attention to detail

  • customer service

  • Computer proficiency

  • Teamwork

  • Organization

  • Problem-Solving

  • Phone Etiquette

  • Professionalism

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Receptionist in West Palm Beach, FL, USA is $28,000 to $37,000 per year. This can vary depending on factors such as the specific company, experience level, and education of the individual. Some receptionists in this area may earn more or less than this range.

Additional Information
Universal Health Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 29th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Universal Health Services

Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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