Universal Health Services

Patient Accounts Specialist

Universal Health Services

Richmond, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Universal Health Services, a leading healthcare organization dedicated to providing top-quality care to patients across the country. We are currently seeking a highly skilled and motivated Patient Accounts Specialist to join our team. As a Patient Accounts Specialist, you will play a vital role in ensuring accurate and timely billing, insurance claims processing, and account management for our patients. If you are passionate about healthcare and have a strong attention to detail, we encourage you to apply for this exciting opportunity. Join us in our mission to make a positive impact on the lives of our patients.

  1. Accurate and Timely Billing: The Patient Accounts Specialist will be responsible for accurately and promptly generating billing statements for patients, ensuring that all charges are correctly entered and accounted for.
  2. Insurance Claims Processing: The specialist will be responsible for processing insurance claims, verifying patient insurance coverage, and communicating with insurance companies to resolve any issues or discrepancies.
  3. Account Management: The specialist will be responsible for managing patient accounts, including monitoring for outstanding balances, following up on unpaid claims, and providing excellent customer service to patients regarding their accounts.
  4. Compliance: The specialist will be responsible for ensuring compliance with all applicable laws, regulations, and guidelines related to patient billing and insurance claims processing.
  5. Record Keeping: The specialist will maintain accurate and detailed records of all patient accounts, including billing history, insurance information, and payment records.
  6. Communication: The specialist will communicate with patients, insurance companies, and other healthcare providers to resolve any billing or insurance issues in a timely and professional manner.
  7. Problem Solving: The specialist will use critical thinking and problem-solving skills to identify and resolve issues related to patient accounts, insurance claims, and billing.
  8. Teamwork: The specialist will work closely with other members of the healthcare team, including physicians, nurses, and administrative staff, to ensure a seamless and efficient patient experience.
  9. Training and Development: The specialist will participate in ongoing training and development opportunities to stay current on changes in healthcare policies and procedures related to patient accounts and insurance claims.
  10. Patient Advocacy: The specialist will serve as an advocate for patients, ensuring that their billing and insurance needs are met with compassion, empathy, and professionalism.
Where is this job?
This job is located at Richmond, VA, USA
Job Qualifications
  • Knowledge Of Healthcare Billing And Coding: A Patient Accounts Specialist Should Have A Thorough Understanding Of Medical Billing And Coding Processes, Including Knowledge Of Icd-10 And Cpt Codes.

  • Experience With Electronic Health Record Systems: Universal Health Services Likely Uses Electronic Health Record Systems To Manage Patient Accounts, So Candidates Should Be Familiar With These Systems And Have Experience Using Them.

  • Attention To Detail: Accuracy Is Crucial In Healthcare Billing, So A Patient Accounts Specialist Should Have A Keen Eye For Detail And Be Able To Spot Errors And Discrepancies.

  • Communication Skills: This Role May Require Interacting With Patients, Insurance Companies, And Healthcare Providers, So Strong Communication Skills Are Essential For Effectively Communicating Billing Information And Resolving Any Issues That May Arise.

  • Knowledge Of Insurance Policies And Regulations: A Patient Accounts Specialist Should Have A Solid Understanding Of Insurance Policies And Regulations, Including Medicare And Medicaid, As Well As The Ability To Stay Updated On Any Changes Or Updates In These Policies.

Required Skills
  • Financial Analysis

  • Insurance

  • Data Entry

  • customer service

  • Coding

  • Audit

  • Compliance

  • Billing

  • Medical Terminology

  • Claims

  • Problem-Solving

  • Collections

  • Reimbursement

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Patient Accounts Specialist in Richmond, VA, USA is $33,000 to $48,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization the specialist works for.

Additional Information
Universal Health Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Universal Health Services

Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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