Patient Accounts Representative

Welcome to Universal Health Services, where we are dedicated to providing exceptional patient care and support. We are currently seeking a highly motivated and detail-oriented Patient Accounts Representative to join our team. As a Patient Accounts Representative, you will play a crucial role in ensuring accurate and timely billing for our patients while maintaining a positive and professional demeanor. If you are passionate about healthcare and possess strong organizational and communication skills, we encourage you to apply.

1. Accurately maintain patient accounts: The Patient Accounts Representative will be responsible for accurately maintaining patient accounts by recording and updating patient information, charges, payments, and adjustments.
2. Create and submit insurance claims: The representative will be responsible for creating and submitting insurance claims to ensure timely and accurate billing for patients. This includes verifying insurance information, obtaining authorizations, and following up on any denials or rejections.
3. Handle patient inquiries: The representative will be the main point of contact for patients regarding their accounts. They will be responsible for answering inquiries, addressing concerns, and providing exceptional customer service.
4. Ensure compliance with regulations: The Patient Accounts Representative will be responsible for staying up-to-date on healthcare regulations and ensuring compliance with billing and coding guidelines to avoid any legal or financial penalties.
5. Maintain confidentiality: The representative will be responsible for maintaining the confidentiality of patient information and adhering to HIPAA guidelines at all times.
6. Collaborate with other departments: The representative will work closely with other departments, such as billing, coding, and clinical staff, to ensure accurate and timely billing and resolve any account discrepancies.
7. Process payments: The representative will be responsible for processing patient payments, posting them to the correct accounts, and reconciling any discrepancies.
8. Monitor accounts receivable: The representative will be responsible for monitoring accounts receivable and following up on any unpaid or denied claims to ensure timely payment.
9. Document and report any issues: The representative will be responsible for documenting any issues or concerns and reporting them to the appropriate department or supervisor for resolution.
10. Participate in training and development: The Patient Accounts Representative will be responsible for participating in ongoing training and development to stay updated on industry changes and improve job performance.
11. Maintain a positive and professional demeanor: The representative will be the first point of contact for patients and must maintain a positive and professional demeanor at all times, representing the values and mission of Universal Health Services.

According to JobzMall, the average salary range for a Patient Accounts Representative in Palmdale, CA, USA is $35,000 - $50,000 per year. This can vary based on the specific job duties, experience level, and company. Some Patient Accounts Representatives may earn more with bonuses or commission opportunities.

Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.