Patient Accounts Representative

Welcome to Universal Health Services, where we prioritize the health and well-being of our patients above all else. As a Patient Accounts Representative, you will play a crucial role in ensuring our patients receive the highest quality of care by managing their accounts and ensuring accurate billing and payment processes. We are looking for a detail-oriented and empathetic individual who thrives in a fast-paced environment and is dedicated to providing exceptional customer service. If you are passionate about making a positive impact on people's lives and have the necessary qualifications, we invite you to join our team and be a part of our mission to provide compassionate healthcare to all.

1. Manage patient accounts: The Patient Accounts Representative will oversee all aspects of patient accounts, including billing, payments, and insurance claims.
2. Ensure accuracy: It is the responsibility of the Patient Accounts Representative to ensure that all patient accounts are accurate and up-to-date, and that billing and payment processes are handled correctly.
3. Provide exceptional customer service: The Patient Accounts Representative will be the primary point of contact for patients regarding their accounts, and must provide exceptional customer service by addressing any concerns or questions in a timely and professional manner.
4. Maintain confidentiality: The Patient Accounts Representative must handle all patient information with the utmost confidentiality and adhere to HIPAA regulations.
5. Collaborate with healthcare team: The Patient Accounts Representative will work closely with the healthcare team to ensure seamless coordination of patient care and billing processes.
6. Stay informed on insurance policies: It is important for the Patient Accounts Representative to stay informed on insurance policies and procedures in order to accurately bill and process claims.
7. Handle financial inquiries: The Patient Accounts Representative will be responsible for answering any financial inquiries from patients, including providing cost estimates and explaining billing processes.
8. Manage collections: In the event of unpaid or delinquent accounts, the Patient Accounts Representative may be responsible for managing collections processes.
9. Maintain records: The Patient Accounts Representative will be responsible for maintaining accurate and organized records of all patient accounts.
10. Uphold company values: As a representative of Universal Health Services, the Patient Accounts Representative must uphold the company's values of prioritizing patient health and providing compassionate healthcare to all.

According to JobzMall, the average salary range for a Patient Accounts Representative in Temecula, CA, USA is $30,000 to $45,000 per year. This range can vary depending on factors such as years of experience, education level, and specific job duties.

Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.