
Patient Accounts Representative
Welcome to Universal Health Services, where we value our patients and strive to provide them with the best healthcare experience possible. As a Patient Accounts Representative, you will play a crucial role in ensuring the financial well-being of our patients and the success of our organization. We are seeking a compassionate and detail-oriented individual to join our team and help us maintain accurate and organized patient accounts. If you are passionate about healthcare and have a strong understanding of medical billing and insurance processes, we encourage you to apply for this exciting opportunity. Join us in making a positive impact on the lives of our patients every day.
- Maintain accurate and organized patient accounts by accurately inputting and updating patient information, payments, and insurance details.
- Verify insurance coverage and eligibility for patients and ensure timely submission of claims.
- Communicate with patients and insurance companies to resolve any billing or payment discrepancies.
- Provide excellent customer service to patients by answering questions and addressing concerns related to their accounts.
- Keep up-to-date on insurance regulations and billing guidelines to ensure compliance and accuracy in all billing processes.
- Collaborate with other departments, such as medical coding and billing, to ensure timely and accurate billing practices.
- Prepare and submit financial reports to management, including accounts receivable aging and collection reports.
- Assist in the development and implementation of policies and procedures related to patient accounts and billing processes.
- Maintain confidentiality of patient information and adhere to HIPAA regulations.
- Continuously monitor and improve processes to increase efficiency and enhance the patient experience.
Strong Knowledge Of Medical Billing And Coding: A Patient Accounts Representative At Universal Health Services Should Have A Thorough Understanding Of Medical Billing And Coding Processes, Including Insurance Claims Submission, Payment Posting, And Denials Management.
Excellent Communication Skills: The Ability To Effectively Communicate With Patients, Insurance Companies, And Other Healthcare Professionals Is Essential For A Patient Accounts Representative. This Includes Clear And Professional Verbal And Written Communication.
Attention To Detail: Patient Accounts Can Be Complex And Require Meticulous Attention To Detail To Ensure Accuracy. A Qualified Candidate Should Have A Strong Eye For Detail And Be Able To Identify And Resolve Errors In Records And Billing.
Familiarity With Healthcare Regulations And Compliance: Universal Health Services Places A High Value On Compliance With Healthcare Regulations. A Patient Accounts Representative Should Be Knowledgeable About Hipaa, Medicare, And Other Relevant Regulations To Ensure The Organization's Billing Practices Are In Line With Industry Standards.
Experience With Electronic Health Record (Ehr) Systems: Universal Health Services Utilizes Electronic Health Record Systems To Manage Patient Information And Billing. Candidates Should Have Experience Working With Ehr Systems And Be Comfortable Navigating And Entering Data Into These Systems.
Data Entry
customer service
Claims Processing
Coding
Billing
Medical Terminology
Financial counseling
Collections
Insurance Verification
Reimbursement
Medicare/Medicaid
Electronic Health
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Accounts Representative in San Antonio, TX, USA is between $30,000 and $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or healthcare facility. Additionally, benefits and bonuses may also impact overall salary.
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Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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