Medical Office Specialist
Welcome to Universal Health Services, where we are dedicated to providing the highest quality of care to our patients. We are currently seeking a skilled and compassionate Medical Office Specialist to join our team. As a Medical Office Specialist, you will play a vital role in ensuring the smooth and efficient operation of our medical office. Our ideal candidate is someone who is organized, detail-oriented, and has excellent communication and interpersonal skills. If you are passionate about making a positive impact in the healthcare industry and possess the necessary qualifications, we invite you to apply for this exciting opportunity with us.
- Greet and welcome patients, visitors, and staff in a friendly and professional manner.
- Answer phone calls and respond to inquiries, schedule appointments, and take messages as needed.
- Verify patient insurance information and collect co-pays and payments.
- Maintain and update patient records accurately and in a timely manner.
- Coordinate patient referrals and schedule appointments with other healthcare providers.
- Collaborate with medical staff to ensure smooth flow of patient care.
- Monitor and order office supplies, ensuring adequate inventory at all times.
- Keep the waiting area and front desk area clean and organized.
- Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
- Handle patient complaints and concerns with empathy and professionalism.
- Assist with billing and coding tasks as needed.
- Attend staff meetings and trainings to stay updated on office policies and procedures.
- Act as a liaison between patients and medical staff, conveying important information and updates.
- Continuously seek ways to improve and streamline office processes.
- Perform other administrative duties as assigned by the office manager or supervisor.
Proficiency In Medical Terminology And Coding: A Medical Office Specialist Should Have A Strong Understanding Of Medical Terminology And Coding Systems, Such As Icd-10 And Cpt, To Accurately Process Patient Information And Insurance Claims.
Excellent Organizational And Multitasking Skills: Working In A Fast-Paced Medical Office Environment Requires The Ability To Prioritize Tasks And Manage Multiple Responsibilities Simultaneously. A Medical Office Specialist Should Be Able To Maintain A High Level Of Organization And Attention To Detail In Order To Effectively Manage Patient Records, Appointments, And Administrative Duties.
Knowledge Of Healthcare Regulations And Compliance: With Constantly Evolving Healthcare Regulations, It Is Crucial For A Medical Office Specialist To Have A Thorough Understanding Of Compliance Guidelines, Such As Hipaa, To Ensure Patient Confidentiality And Data Security.
Strong Communication And Interpersonal Skills: As The First Point Of Contact For Patients, A Medical Office Specialist Must Possess Excellent Communication Skills To Greet And Interact With Patients In A Friendly And Professional Manner. Additionally, They Should Be Able To Effectively Communicate With Healthcare Providers, Insurance Companies, And Other Staff Members To Facilitate Seamless Operations.
Proficiency In Electronic Health Record (Ehr) Systems: In Today's Digital Age, Most Medical Offices Use Electronic Health Record Systems To Manage Patient Information. A Medical Office Specialist Should Have Experience And Proficiency In Using Ehr Systems To Accurately Input And Retrieve Patient Data.
Data Entry
customer service
Medical Billing
Medical Terminology
office organization
Patient Scheduling
Insurance Verification
Hipaa Compliance
Electronic Health Records
Insurance Coding
Appointment Management
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Office Specialist in McAllen, TX, USA is $12 - $18 per hour. This equates to an annual salary range of approximately $24,960 - $37,440. However, salaries may vary depending on the specific employer, level of experience, and additional skills and certifications.
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Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.
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