Universal Health Services

Medical Collector - Hospital Business Office

Universal Health Services

Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Universal Health Services, where we are dedicated to providing high-quality, compassionate care to our patients. We are currently seeking a skilled Medical Collector to join our Hospital Business Office team. In this role, you will be responsible for managing the collections process for medical services provided by our hospital. We are looking for someone who is organized, detail-oriented, and has a strong understanding of medical billing and collections. If you are passionate about making a difference in the healthcare industry and have the necessary qualifications, we encourage you to apply for this exciting opportunity.

  1. Manage collections process: The Medical Collector will be responsible for overseeing the collections process for medical services provided by the hospital. This includes tracking and monitoring outstanding balances, following up with insurance companies and patients, and ensuring timely and accurate payments.
  2. Maintain accurate records: It is the responsibility of the Medical Collector to maintain accurate and up-to-date records of all billing and collections activities. This includes keeping track of payments received, outstanding balances, and any communication with insurance companies and patients.
  3. Monitor insurance claims: The Medical Collector will be responsible for monitoring insurance claims to ensure they are processed and paid accurately and in a timely manner. This may involve identifying and resolving any issues or discrepancies with insurance companies.
  4. Communicate with patients: The Medical Collector will be the main point of contact for patients regarding their medical bills and collections. They will be responsible for providing clear and accurate information, answering any questions or concerns, and assisting with payment arrangements if needed.
  5. Stay up-to-date on billing and collections regulations: It is important for the Medical Collector to stay informed about any changes or updates to billing and collections regulations in order to ensure compliance and avoid any potential issues.
  6. Collaborate with other departments: The Medical Collector will work closely with other departments, such as the billing department and medical coding team, to ensure a smooth and efficient collections process. They may also collaborate with healthcare providers to resolve any payment disputes or issues.
  7. Keep track of delinquent accounts: The Medical Collector will be responsible for identifying and addressing delinquent accounts in a timely manner. This may involve sending collection notices, making phone calls, and working with outside collection agencies if necessary.
  8. Provide excellent customer service: As a representative of the hospital, the Medical Collector is expected to provide excellent customer service to patients and insurance companies. This includes being professional, empathetic, and helpful in all interactions.
  9. Adhere to company policies and procedures: The Medical Collector is responsible for following all company
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Knowledge Of Billing And Coding: A Medical Collector At Universal Health Services Should Possess A Thorough Understanding Of Medical Billing And Coding Procedures. This Includes Knowledge Of Insurance Regulations And Reimbursement Processes.

  • Experience In Healthcare Billing: Candidates Should Have A Minimum Of 2-3 Years Of Experience In Healthcare Billing, Preferably In A Hospital Or Healthcare Setting. This Includes Knowledge Of Medical Terminology And Understanding Of Medical Billing Software.

  • Strong Communication Skills: As A Medical Collector, The Ability To Effectively Communicate With Patients, Insurance Companies, And Healthcare Providers Is Crucial. Candidates Should Have Excellent Verbal And Written Communication Skills To Effectively Resolve Billing Issues And Answer Inquiries.

  • Attention To Detail: The Role Of A Medical Collector Requires Meticulous Attention To Detail To Ensure Accuracy In Billing And Coding. Candidates Should Have Strong Organizational Skills And The Ability To Handle A High Volume Of Data With Accuracy.

  • Knowledge Of Compliance Regulations: Universal Health Services Is Committed To Maintaining Compliance With All Healthcare Regulations. Candidates Should Have Knowledge Of Hipaa Regulations And Other Laws Related To Medical Billing And Collections. Familiarity With Compliance Audits And Procedures Is Also Desirable.

Required Skills
  • Accounts Receivable

  • Insurance

  • Data Entry

  • Negotiation

  • customer service

  • Coding

  • Billing

  • Collections

  • Reimbursement

  • Denials

  • Appeals

  • Understanding Of Hipaa

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Medical Collector - Hospital Business Office in Atlanta, GA, USA is $38,000 - $57,000 per year. However, this can vary depending on factors such as experience, education, and the specific hospital or healthcare organization. Some medical collectors may also receive bonuses or commission based on their performance.

Additional Information
Universal Health Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2025
Apply BeforeSeptember 18th, 2025
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About Universal Health Services

Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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