FRONT DESK RECEPTIONIST (PRN)
Are you looking for a dynamic and fast-paced work environment where you can make a difference in people's lives? Look no further than Universal Health Services! We are currently seeking a skilled and dedicated Front Desk Receptionist (PRN) to join our team. In this role, you will be the first point of contact for our patients and visitors, providing exceptional customer service and administrative support. If you are a friendly, organized, and detail-oriented individual with a passion for healthcare, we would love to hear from you. Join us in our mission to provide high-quality care and improve the lives of our community.
- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer incoming calls and direct them to the appropriate department or individual.
- Schedule appointments and maintain the appointment calendar accurately.
- Check patients in and out, verifying insurance information and collecting payments as needed.
- Maintain a clean and organized front desk area.
- Collaborate with other staff members to ensure smooth operations and patient flow.
- Handle patient inquiries and provide information about services offered.
- Maintain patient records and ensure confidentiality at all times.
- Assist with administrative tasks such as filing, data entry, and photocopying.
- Adhere to all company policies and procedures, including HIPAA regulations.
- Keep track of office supplies and place orders when necessary.
- Communicate effectively with patients, staff, and management.
- Stay updated on all clinic services, policies, and procedures.
- Attend meetings and training sessions as required.
- Continuously strive to provide exceptional customer service and patient satisfaction.
High School Diploma Or Equivalent: The Candidate Should Have A Minimum Education Level Of A High School Diploma Or Equivalent. This Demonstrates Basic Knowledge And Competency In Communication And Organization Skills.
Customer Service Experience: A Successful Candidate Should Have Previous Experience In A Customer Service Role, Preferably In A Healthcare Setting. This Will Ensure They Are Able To Effectively Handle Patient Inquiries And Complaints With Professionalism And Empathy.
Computer Proficiency: The Candidate Should Have Basic Computer Skills, Including Knowledge Of Microsoft Office And Experience With Electronic Medical Records Systems. This Will Ensure They Are Able To Efficiently Input And Retrieve Patient Information.
Strong Communication Skills: As A Front Desk Receptionist, The Candidate Will Be The First Point Of Contact For Patients And Visitors. Therefore, They Should Possess Excellent Communication Skills, Both Verbal And Written, To Ensure Clear And Effective Communication With Patients, Coworkers, And Healthcare Professionals.
Ability To Multitask: A Successful Candidate Should Be Able To Multitask And Handle A High Volume Of Tasks And Responsibilities. This Includes Answering Phone Calls, Scheduling Appointments, Checking Patients In And Out, And Handling Financial Transactions. They Should Also Be Able To Prioritize Tasks And Work Efficiently Under Pressure.
Communication
Time Management
Multitasking
Attention to detail
customer service
Teamwork
Computer skills
Organization
Problem-Solving
Adaptability
Phone Etiquette
Interpersonal
Communication
Conflict Resolution
Leadership
Time management
Organization
flexibility
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a FRONT DESK RECEPTIONIST (PRN) in Ocala, FL, USA is $24,000 - $31,000 per year. This range can vary depending on factors such as experience, location, and specific job responsibilities.
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Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.
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