UNC Health Care

Telecomm Specialist

UNC Health Care

Chapel Hill, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

UNC Health Care is looking for a Telecomm Specialist who is highly experienced in providing exceptional customer service and technical support. This position requires an individual with excellent problem solving skills and a strong work ethic. The ideal candidate will have the ability to effectively manage multiple projects and prioritize tasks in a fast-paced environment.We are seeking an individual with a personal commitment to providing exceptional customer service and excellent communication skills, both verbal and written. The successful candidate will need to demonstrate a deep understanding of the telecommunication industry, as well as the ability to effectively troubleshoot technical issues in a timely manner. UNC Health Care is committed to providing a customer-centric environment with the highest level of service. The Telecomm Specialist will be an integral part of this team and will be expected to contribute to this culture of excellence. If you think you have the qualifications and skills necessary for this position, we would love to hear from you.

Responsibilities:

  • Provide outstanding customer service and technical support
  • Effectively manage multiple projects and prioritize tasks in a fast-paced environment
  • Demonstrate excellent problem solving skills and a strong work ethic
  • Utilize excellent communication skills, both verbal and written
  • Possess a deep understanding of the telecommunication industry
  • Ability to troubleshoot technical issues in a timely manner
  • Contribute to a customer-centric environment with a high level of service
Where is this job?
This job is located at Chapel Hill, NC, USA
Job Qualifications
  • Excellent Communication Skills

  • Attention To Detail

  • Technical Aptitude

  • Experience With Telecommunication Systems

  • Knowledge Of Relevant Regulations

  • Ability To Troubleshoot And Resolve Technical Issues

  • Knowledge Of Telecommunications Network Architecture

  • Ability To Train Others On Telecommunications Technology

Required Skills
  • Documentation

  • Quality Assurance

  • Infrastructure

  • Project Management

  • Networking

  • Troubleshooting

  • Data Analysis

  • Telecommunications

  • Cloud Computing

  • Customer Support

  • Security protocols

  • System Administration

  • Documentation management

  • Software Updates

  • Voice-Over-Ip

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Organization

  • self-motivation

  • flexibility

  • Critical thinking

  • Creative Thinking

  • collaboration

Compensation

According to JobzMall, the average salary range for a Telecomm Specialist in Chapel Hill, NC, USA is between $41,000 and $90,000. This range is based on the salary data from the U.S. Department of Labor, Bureau of Labor Statistics. The salary range depends on factors such as experience, education, and job duties.

Additional Information
UNC Health Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 1st, 2023
Apply BeforeMay 22nd, 2025
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About UNC Health Care

UNC Health is a not-for-profit medical system owned by the State of North Carolina and based in Chapel Hill, North Carolina at the University of North Carolina at Chapel Hill. It provides services throughout the Research Triangle and North Carolina. UNC Health was created in 1998, when the North Carolina General Assembly passed legislation that established the UNC Health Care System, bringing under one entity UNC Hospitals and the clinical programs of the UNC School of Medicine.

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