UMass Amherst

Departmental Assistant

UMass Amherst

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to UMass Amherst, where we are dedicated to providing a quality education and fostering a vibrant community. We are currently seeking a motivated and organized individual to join our team as a Departmental Assistant. In this role, you will have the opportunity to support our department in various administrative tasks and contribute to the success of our students, faculty, and staff. We are looking for a detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced environment. If you are passionate about higher education and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

  1. Greet and welcome students, faculty, and staff to UMass Amherst with a positive and friendly attitude.
  2. Assist department with administrative tasks, such as scheduling appointments, managing calendars, and responding to emails and phone calls.
  3. Maintain organized and accurate records, including student and faculty information and departmental budgets.
  4. Collaborate with other departments and offices to ensure smooth operation and communication within the university.
  5. Support department events, such as meetings, workshops, and conferences, by coordinating logistics and providing necessary materials.
  6. Help create a welcoming and inclusive environment for all members of the university community.
  7. Support student success by providing resources and information, answering questions, and directing students to the appropriate resources.
  8. Communicate effectively with students, faculty, and staff to address any concerns or issues that may arise.
  9. Stay updated on university policies and procedures to ensure compliance and provide accurate information to others.
  10. Contribute to the overall success and growth of the department by taking on additional tasks and responsibilities as needed.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Proficiency In Microsoft Office Suite And Other Relevant Software.

  • Bachelor's Degree In A Relevant Field Such As Business Administration, Communications, Or Education.

  • Excellent Communication And Organizational Skills.

  • Ability To Multitask And Handle A High Volume Of Tasks And Requests.

  • Knowledge Of University Policies And Procedures, Preferably With Previous Experience Working In A University Setting.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Filing

  • Scheduling

  • Multitasking

  • Attention to detail

  • customer service

  • Proofreading

  • Record keeping

  • Organization

  • Event Coordination

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Departmental Assistant is between $30,000 to $45,000 per year. However, this can vary depending on factors such as location, experience, and the specific duties and responsibilities of the role. Some Departmental Assistants may also receive additional benefits such as health insurance and retirement contributions.

Additional Information
UMass Amherst is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2024
Apply BeforeJuly 20th, 2025
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About UMass Amherst

The University of Massachusetts Amherst is a public research and land-grant university in Amherst, Massachusetts. It is the flagship campus of the University of Massachusetts system. UMass Amherst has an annual enrollment of approximately 1,300 faculty members and more than 30,000 students.

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