Clerk IV (Administrative Assistant)
Welcome to UMass Amherst, where we value diversity, excellence, and innovation. We are currently seeking a highly motivated and organized individual to join our team as a Clerk IV (Administrative Assistant). In this role, you will play a vital part in supporting our administrative operations and contributing to the overall success of our department. We are looking for someone who is detail-oriented, proactive, and able to thrive in a fast-paced environment. If you are passionate about providing exceptional administrative support and possess the necessary qualifications, we encourage you to apply and become a part of our dynamic community.
- Greet and welcome visitors to UMass Amherst in a friendly and professional manner.
- Provide excellent customer service by responding to inquiries and directing individuals to the appropriate resources or personnel.
- Maintain a clean and organized reception area and ensure that all necessary supplies are stocked.
- Answer and direct phone calls to the appropriate recipients.
- Assist with scheduling appointments and coordinating meetings.
- Handle incoming and outgoing mail, including sorting, distributing, and processing.
- Prepare and maintain various documents and records, such as correspondence, reports, and spreadsheets.
- Assist with data entry and record-keeping tasks.
- Coordinate and maintain office equipment and supplies.
- Collaborate with other administrative staff to ensure efficient and effective operations.
- Act as a point of contact for internal and external stakeholders.
- Take accurate meeting minutes and prepare meeting materials as needed.
- Assist with coordinating events and other special projects.
- Maintain confidentiality and handle sensitive information with discretion.
- Continuously seek opportunities to streamline processes and improve administrative efficiencies.
- Adhere to all UMass Amherst policies and procedures.
- Other duties as assigned.
Proficiency In Administrative Tasks: The Ideal Candidate For This Position Should Possess Strong Organizational Skills And Be Able To Handle A Variety Of Administrative Tasks Efficiently. This Includes Managing Schedules, Drafting And Proofreading Documents, And Maintaining Records.
Excellent Communication Skills: As A Clerk Iv, The Candidate Will Be Expected To Communicate Effectively With Various Stakeholders, Including Faculty, Staff, And Students. This Requires Strong Written And Verbal Communication Skills, As Well As The Ability To Maintain A Professional Demeanor At All Times.
Familiarity With Office Technology: Umass Amherst Utilizes A Variety Of Software And Tools For Its Administrative Tasks, Such As Microsoft Office, Google Suite, And Database Management Systems. The Candidate Should Be Proficient In Using These Tools And Have A Willingness To Learn New Technology As Needed.
Attention To Detail: The Position Of Clerk Iv Requires A High Level Of Attention To Detail, As They Will Be Responsible For Maintaining Accurate Records And Processing Important Documents. The Candidate Should Have A Keen Eye For Detail And Be Able To Spot Errors Or Discrepancies Quickly.
Prior Administrative Experience: While Not Required, Prior Experience In An Administrative Role Would Be Beneficial For This Position. This Could Include Experience As An Administrative Assistant, Office Manager, Or Similar Role, Which Would Demonstrate The Candidate's Ability To Handle Various Administrative Tasks And Work In A Fast-Paced Environment.
Data Entry
Communication
Time Management
Filing
Multitasking
Attention to detail
Event Planning
customer service
Calendar Management
Record keeping
Organization
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Clerk IV (Administrative Assistant) is between $35,000 to $55,000 per year. This may vary depending on factors such as location, experience, and specific job duties.
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The University of Massachusetts Amherst is a public research and land-grant university in Amherst, Massachusetts. It is the flagship campus of the University of Massachusetts system. UMass Amherst has an annual enrollment of approximately 1,300 faculty members and more than 30,000 students.
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