Clerk IV

Welcome to the University of Massachusetts Amherst, one of the top-ranked public research universities in the nation. We are currently seeking a motivated and organized individual to join our team as a Clerk IV. This position plays a crucial role in supporting the daily operations of our department and requires a detail-oriented individual who can handle multiple tasks with ease. We are looking for someone who is passionate about providing exceptional service, has excellent communication skills, and is able to work collaboratively in a fast-paced environment. If you thrive in a dynamic and diverse workplace and meet the qualifications listed below, we invite you to apply and become part of our UMass Amherst family.

1. Greet and welcome visitors, students, and faculty members to the department in a friendly and professional manner.
2. Handle incoming calls and emails and direct them to the appropriate person or department.
3. Maintain and update departmental records, including student and faculty files, financial documents, and other important paperwork.
4. Organize and schedule appointments, meetings, and events for department staff.
5. Assist with the preparation and distribution of departmental materials, such as newsletters, reports, and presentations.
6. Respond to inquiries and requests from students, faculty, and other departments in a timely and efficient manner.
7. Manage office supplies and equipment, ensuring that they are well-stocked and in good working condition.
8. Collaborate with team members to complete various administrative tasks, such as filing, data entry, and mail distribution.
9. Maintain confidentiality of sensitive information and ensure compliance with university policies and procedures.
10. Continuously seek opportunities to improve processes and procedures to increase efficiency within the department.
11. Provide exceptional customer service to all individuals interacting with the department.
12. Keep track of deadlines and prioritize tasks to ensure timely completion of projects.
13. Act as a liaison between the department and other university departments, as well as external partners and organizations.
14. Attend departmental meetings and take accurate minutes.
15. Assist with special projects and initiatives as assigned by department leadership.

According to JobzMall, the average salary range for a Clerk IV is between $34,000 and $50,000 per year. However, this can vary depending on the specific job duties, location, and experience level of the individual. Some Clerk IV positions may also offer benefits such as healthcare, retirement plans, and paid time off.

The University of Massachusetts Amherst is a public research and land-grant university in Amherst, Massachusetts. It is the flagship campus of the University of Massachusetts system. UMass Amherst has an annual enrollment of approximately 1,300 faculty members and more than 30,000 students.