UCLA

Guest Rooms Attendant

UCLA

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a dynamic and rewarding work experience? Look no further than UCLA! We are currently seeking a dedicated and detail-oriented Guest Rooms Attendant to join our team at one of the top universities in the world. As a Guest Rooms Attendant, you will play a crucial role in maintaining the cleanliness and comfort of our guest rooms, ensuring that every visitor has a positive and memorable experience. If you have a passion for hospitality, exceptional attention to detail, and a desire to be a part of a prestigious institution, then we invite you to apply for this exciting opportunity!

  1. Ensure the cleanliness and upkeep of guest rooms to maintain high standards of cleanliness and comfort for all visitors.
  2. Thoroughly clean and sanitize all guest rooms, including changing linens, dusting, vacuuming, and restocking supplies.
  3. Report any maintenance or housekeeping issues to the appropriate department for prompt resolution.
  4. Follow established cleaning and safety protocols to maintain a safe and healthy environment for guests and staff.
  5. Provide exceptional customer service to all guests, addressing any concerns or requests in a timely and professional manner.
  6. Maintain inventory of cleaning supplies and notify management when supplies need to be replenished.
  7. Collaborate with other team members to ensure efficient and timely turnover of guest rooms.
  8. Adhere to all university and departmental policies and procedures.
  9. Attend trainings and meetings as required to stay updated on job duties and protocols.
  10. Continuously seek opportunities to improve guest satisfaction and enhance the overall guest experience.
  11. Assist with special projects and tasks as assigned by management.
  12. Maintain a positive and professional attitude while representing UCLA to guests and visitors.
  13. Adhere to confidentiality guidelines and handle sensitive information with discretion.
  14. Communicate effectively with team members and management to ensure a smooth and efficient operation.
  15. Take responsibility for personal and professional development by seeking feedback and implementing suggestions for improvement.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • High School Diploma Or Equivalent: The Minimum Educational Requirement For A Guest Rooms Attendant Position At Ucla Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Is Able To Understand And Follow Instructions.

  • Previous Experience In Housekeeping: Prior Experience In Housekeeping Or A Similar Role Is Highly Preferred For A Guest Rooms Attendant Job At Ucla. This Includes Knowledge Of Cleaning Techniques, Use Of Cleaning Equipment, And Ability To Maintain High Standards Of Cleanliness.

  • Attention To Detail: A Guest Rooms Attendant Must Have A Keen Eye For Detail And Be Able To Spot Even The Smallest Of Cleanliness Issues. This Is Important In Maintaining The High Standards Of Cleanliness Expected At Ucla.

  • Physical Stamina: The Job Of A Guest Rooms Attendant Is Physically Demanding And Requires Standing, Walking, Bending, And Lifting For Extended Periods Of Time. Candidates Must Be Physically Fit And Able To Perform These Tasks Without Difficulty.

  • Customer Service Skills: As A Guest Rooms Attendant, The Candidate Will Interact With Guests On A Daily Basis. Therefore, Strong Customer Service Skills, Such As Friendliness, Professionalism, And The Ability To Communicate Effectively, Are Essential For This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • organizing

  • Detail-oriented

  • Cleaning

  • Guest Service

  • Laundry

  • Restocking

  • Sanitizing

  • Room Set-Up

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Guest Rooms Attendant is $20,000 to $25,000 per year. This can vary depending on the location, company, and experience level of the individual. Some factors that may affect salary include the type of establishment (such as a budget hotel vs a luxury resort), the cost of living in the area, and the demand for skilled workers in the hospitality industry. Additionally, guest rooms attendants may also receive tips

Additional Information
UCLA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 20th, 2025
Apply BeforeApril 11th, 2026
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About UCLA

UCLA offers a combination that’s rare, especially among public research universities. The breadth, depth and inspired excellence among academic programs—from the visual and performing arts to the humanities, social sciences, STEM disciplines and health sciences—add up to endless opportunity. The location is unmatched: a campus that is unexpectedly picturesque and compact, set in a thriving and diverse global city.

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