Application Administrator, ServiceNow

Welcome to UCLA, where we strive to provide the best educational experience for our students and a dynamic work environment for our employees. We are currently seeking a highly motivated and skilled individual to join our team as an Application Administrator for ServiceNow. In this role, you will be responsible for maintaining, optimizing, and supporting our ServiceNow platform to ensure efficient and effective operations across various departments. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing exceptional service. If you are looking for an exciting opportunity to make a meaningful impact within a prestigious institution, we encourage you to apply for this position.

1. Maintain and support the ServiceNow platform to ensure smooth and efficient operations for various departments at UCLA.
2. Optimize the ServiceNow platform to meet the evolving needs and requirements of the university.
3. Troubleshoot technical issues and provide timely resolutions to ensure minimal disruption to operations.
4. Monitor system performance and make necessary adjustments to improve efficiency and user experience.
5. Collaborate with cross-functional teams to identify and implement new features and enhancements to the ServiceNow platform.
6. Develop and maintain documentation and training materials for the ServiceNow platform.
7. Stay updated with the latest ServiceNow releases, features, and best practices to ensure the platform is utilized to its full potential.
8. Provide exceptional customer service to end-users and promptly address any queries or concerns related to the ServiceNow platform.
9. Proactively identify potential issues and risks and take necessary steps to mitigate them.
10. Assist in the implementation of new applications and integrations to the ServiceNow platform.
11. Conduct regular audits to ensure data accuracy and integrity within the platform.
12. Collaborate with vendors and external partners as needed for system maintenance and upgrades.
13. Train and onboard new users to the ServiceNow platform as needed.
14. Participate in meetings and discussions to gather requirements and provide technical insights for new projects and initiatives.
15. Act as a subject matter expert for the ServiceNow platform and provide guidance and support to other team members.

According to JobzMall, the average salary range for a Application Administrator, ServiceNow in Los Angeles, CA, USA is $80,000 - $120,000 per year. However, this can vary depending on factors such as the size and industry of the company, the applicant's level of experience and education, and the specific responsibilities of the role. It is always best to research the specific company and job listing for more accurate salary information.

UCLA offers a combination that’s rare, especially among public research universities. The breadth, depth and inspired excellence among academic programs—from the visual and performing arts to the humanities, social sciences, STEM disciplines and health sciences—add up to endless opportunity. The location is unmatched: a campus that is unexpectedly picturesque and compact, set in a thriving and diverse global city.